Member Testimonials
Clean equip
Cozy and homey feel, but still active and motivating.
Gym Facilities, and environment
Everything
Staff, low cost, culture
I love it.
I would like to sit and chat about some of the stuff I witness at fitness factory
The facility is clean, the staff is friendly, there's a variety of equipment that I use and I've noticed that if something isn't working on one visit on my next visit it is working. Plus, I've noticed that there has been new equipment since I started coming a month ago. I think that speaks highly to management being in-tune with what the clientele wants and I like that. I look forward to going to the Fitness Factory.
Cleanliness, variety of equipment, spaciousness, helpful staff.
I like the access to many different classes as well as machines and free weights!
Gym got everything you need to get in the best shape of your life just stay committed and it will show over time
Good machines, big space, friendly staff
Very nice I like it
Not too much so that I can enjoy what I need.
The workers are all really nice and friendly and they’re always happy to help. The facility is constantly working on adding new machines and taking care of existing equipment. Everything done at Fitness Factory New Prov is done with care and with the members in mind. Overall an amazing facility
The man who signed me up was very knowledgeable and very helpful.
There was no pressure on me at all. I respect that in a salesmen.
Staff is very nice and kind. Yoga instructor was wonderful as is Cynthia the cycle teacher
It’s always clean, staff is always friendly and helpful.
It's a friendly and clean environment. If there is a machine you don't know there is always someone there more than happy to help.
The West Bank team is amazing and the equipment is clean and serviceable. I do wish we had more specialized lifting equipment on the main floor with the cardio equipment on the top floor.
people who work at this gym are all awesome always helpful and nice
Good staff and equipment
great environment
Very good range of the fitness equipment that I like to use. However the turf area is too small though and some of the machines although in good condition are low quality.
I have been at Fitness Factory over 35 years and I still enjoy going for the wonderful staff.
My favorite classes are spin, Zumba and sculpt and strengthening:)
Clean facilities; friendly staff.
Cleanliness, classes, sauna
Your service is very good. Your gym is so close in proximity to my office at JPM and that’s key to getting out after a good workout during the lunch hour. Your staff is very good and they’re friendly and attentive.
I like the variety of equipment and classes
Always very clean and very good employees