Member Testimonials
The whole atmosphere, the trainers, the equipment, basically all, except the music! It is not the kind I like to listen to and it’s toooo loud! But I have learned to tune it out!
Early a.m. opening; coffee bar
Convenient, helpful
Clean helpful employres
Morning classes
Convenient, clean, has all the machines I need and I don't have to worry about waiting too much. Lots of locations helps alot
I like the manager and teams friendliness towards me when leaving. I think it would great if when I don't come in for a period of a week that someone calls me to make sure I'm okay. That shows accountability and caring...proactive support holding me to a higher standard. People want to know you care about them. This creates trust.
After 4 years at the Gym. I meet some friends All the employees is very !
Amazing Gym and Good Tier Equipment, Nice that they have a pool as well.
The fact when I walked in the vibe was nice. The gym is smaller than the Novi, but the guests appear to be nicer. Your smoothies and sandwiches are delicious. There is a changing area. Cleaner and the women’s bathroom is not cold.
The staff starting from the front desk including Peter and the instructors such as Mike and Laura are inviting, motivating, helpful and
Knowledgeable. They even know many members names by heart. They make for a value add community gym vs cold uncaring options. The cleanliness of the gym has also improved although continued attention needs to be paid to the rest rooms, classroom floor and wipe refills. Lastly the classroom should be locked in between classes as mon attendees enter and leave equipment and used tissues all over. Some even conduct their own personal training classes without FF personnel.
Thanks for listening.
Outstanding
New equipment, facility has a good layout so it isn't too crowded or crammed. I can always get my workout in.
Great assortment of machines. Love the new virtual reality treadmills.
Very clean facility. I use the pool for water aerobics, and the locker room is always being cleaned. Instructors are really nice.
Friendly and courteous staff Friendly patrons that use the Peak Nice Atmosphere
I like the all woman’s room, the sauna and the gym is always clean and tidy. The staff is also always very nice.
I just had a short visit of the facility!
Your facility is very open and clean. It's not overcrowded. They have a good variety of machines. I usually do not have to wait to use a machine. If I do, it's not very long. The staff are always courteous, and professional.
Help is always available, staff are courteous.
Instructors are very kind and patient as well as knowledgeable. Suggestion, it would be nice if someone would stop by the floors and walk around to see if someone may have a question on a machine or quick assistance.
If Hank you
Have a nice day
I love the classes Like more aerobic classes! The bathroom in Novi needs remodeling.
easy to access
Excellent management and trainers. Made many friends there. Thank you, Sam, for being there for us.
Cleanliness. Variety of machines
Clean and accessible, would love for the rower machine to work.
Gym is clean. Equipment kept in good shape. Good hours. Staff is friendly. A chill environment—good for working out!
Best gym ever!! I can not complain
A gym must be kept clean & Fitness Factory does a great job of making sure the facility is kept clean
Clean and nice gym ever!