based on 1585 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly Staff and Child-Oriented Teaching Method
The swim studio needs a good cleaning and organizing
Appears somewhat dirty and unkept
Teacher is fabulous
I like the way you make learning swimming fun for toddlers
Small setting with one on one attention
A handout or something in the website that explains what we'll be learning and suggestions on how to improve each skill might be helpful. I'm only going on my 3rd lesson and so far so good. Might be too early to give full feedback.
Better communication.
The timing of the classes, there could be more early morning weekend times offered. It is also difficult to know how many makeup classes you have. An accounting of how many classes you have missed would
Be helpful since 89/month is charged regardless if you go to classes or not.
Great coaching and support staff! Very knowledgable and friendly. The private lessons definitely prepared my for all my future swimming endeavors.
swimsuit rinser/dryers
larger facility
Everything except the facility. Fairly filthy on a regular basis. Why not hire someone to mop/clean at least twice a day?
Easy to schedule, friendly staff, knowledgeable and friendly coach
Individually focused to improve your skills
The coaching.
Easy to schedule
Very friendly and easy to understand instructions and feedback.
Always great customer service, coaches are good and encouraging for the children
Friendly folks, simple drills (so far), video feedback
small class size, great instructor, able to hear instructions not too much chaos in the facility
Small radio of student to teacher so there is individualized attention.
Incredibly helpful customer service associates and great instruction.
friendly and personal, professional.
TI approach
Very thoughtful and personal
Coaches were warm, friendly and patient with my kids. They had fun while still learning to swim.
Great facility and instruction
The small classes and the coaches
The people there are very friendly, and the class sizes are small for personal sessions.
Small class sizes and friendly coaches.
Lessons are very informational and helpful. Staff is wonderful - friendly and provides great individual feedback in group sessions.
The quality of teaching for private lessons for my daughter who is a competitive swimmer.