Zerorez Charlotte
5307 Marshall Air Drive
Charlotte
NC 28217
United States

Client Testimonials

Report a concern   March 22, 2019 — Rated 9 out of 10 by Aalena Caldwell Zerorez Charlotte
What do you like about our products and services?

Scheduling for the appointment was very easy and flexible. They notified my husband 24 hours in advance when they were coming and called the day of the appointment to confirm. Technician was on time and quick. My husband said the technician was courteous and did not try to upsell or charge us for anything we did not want. We paid the exact price that was quoted to us. When I came home that evening, there was a perfect absence of odor in my home. Even my own “home” smell was gone. It was glorious! And it has remaining that way even 3 days later. I didn’t realize how dirty my hallway was until they cleaned it and there were 2 spots on the carpet previously that are now completely gone.
One thing I did not expect was that in a few places, my carpet does have a “crunchy” feeling since being cleaned. I’m sure this is temporary and will diminish once we vacuum a few times. I just just surprised because they claim to use no chemicals, so what made my carpet feel this way? I also anticipated the carpet being fluffier when they were done but this was a minor detail since our home is a very high traffic area and we can only expect so much from a single cleaning.
Overall I am very satisfied with the service and my husband and I have decided to use this company for carpet cleaning once a year to maintain the cleanliness and integrity of our carpets.

Report a concern   March 21, 2019 — Rated 10 out of 10 by J.M. Zerorez Charlotte
What do you like about our products and services?

Technicians that came to my home were extremely professional , knowledgeable and pleasant.

Report a concern   March 21, 2019 — Rated 10 out of 10 by C.P. Zerorez Charlotte
What do you like about our products and services?

Timely service
Courteous service
Upholstery looked great

Report a concern   March 20, 2019 — Rated 10 out of 10 by M.M. Zerorez Charlotte
What do you like about our products and services?

They were very prompt and even early which was great. Super friendly and knowledgable.

Report a concern   March 20, 2019 — Rated 10 out of 10 by K.B. Zerorez Charlotte
What do you like about our products and services?

Great service

Report a concern   March 19, 2019 — Rated 10 out of 10 by M.H. Zerorez Charlotte
What do you like about our products and services?

Amazing stain removal

Report a concern   March 19, 2019 — Rated 10 out of 10 by A.G. Zerorez Charlotte
What do you like about our products and services?

Friendly and great job

Report a concern   March 19, 2019 — Rated 10 out of 10 by D.T. Zerorez Charlotte
What do you like about our products and services?

Great customer service!

Report a concern   March 19, 2019 — Rated 10 out of 10 by A.J. Zerorez Charlotte
What do you like about our products and services?

The customer service was wonderful. My technician was absolutely delightful, efficient, and helpful.

Report a concern   March 18, 2019 — Rated 10 out of 10 by E.S. Zerorez Charlotte
What do you like about our products and services?

Art did a fabulous job! He was very professional, helpful and courteous. I would definitely recommend Zerorez!

Report a concern   March 18, 2019 — Rated 10 out of 10 by C.J. Zerorez Charlotte
What do you like about our products and services?

The service person was very thorough and professional. I would definitely use them and recommend them again.

Report a concern   March 16, 2019 — Rated 10 out of 10 by A.C. Zerorez Charlotte
What do you like about our products and services?

really cleans my carpets! Is dry within hours!

Report a concern   March 16, 2019 — Rated 10 out of 10 by D.R. Zerorez Charlotte
What do you like about our products and services?

Excellent job, no issues. Art was great

Report a concern   March 16, 2019 — Rated 10 out of 10 by W.G. Zerorez Charlotte
What do you like about our products and services?

My carpets look brand new and I didn’t have to worry about my kids or dog walking on freshly cleaned carpets because your products are natural. The technician was absolutely wonderful! He was super friendly, answered all my questions and was so accommodating. Great service all around!

Report a concern   March 16, 2019 — Rated 10 out of 10 by C.C. Zerorez Charlotte
What do you like about our products and services?

Good work

Report a concern   March 14, 2019 — Rated 10 out of 10 by P.F. Zerorez Charlotte
What do you like about our products and services?

Explain what they are doing products that was used and was on time

Report a concern   March 12, 2019 — Rated 10 out of 10 by Linda Doughty Zerorez Charlotte
What do you like about our products and services?

Very professional...they did an excellent job!!!

Report a concern   March 11, 2019 — Rated 10 out of 10 by S.M. Zerorez Charlotte
What do you like about our products and services?

Great stuff -highly recommend

Report a concern   March 11, 2019 — Rated 10 out of 10 by Margeret Moynihan Zerorez Charlotte
What do you like about our products and services?

I had three rooms cleaned and was very happy with the results. Kevin and Abe were professional, courteous and thorough. I will be using this company again and have already recommended them to friends and coworkers.

Report a concern   March 11, 2019 — Rated 10 out of 10 by David Tilley Zerorez Charlotte
What do you like about our products and services?

Very thorough and professional service! Our carpets have never been so clean even after trying a rug doctor and other treatments with little effect. Zerorez showed up exactly when they said they would and were incredibly efficient. We also really appreciated the zerorez didn’t have to run any waste hoses into our plumbing like some other companies! 10/10 recommend!

Report a concern   March 11, 2019 — Rated 10 out of 10 by D.V.N. Zerorez Charlotte
What do you like about our products and services?

It is typically hassle free from beginning to end. The chemical free aspect is an added bonus; especially because we are a healthcare provider's office.

Report a concern   March 9, 2019 — Rated 10 out of 10 by Pat Gallagher Zerorez Charlotte
What do you like about our products and services?

After Zerorez cleaned our carpets, our dog suffered a gastrointestinal illness that left a number of stains in the living room carpet, one of the areas we'd just had cleaned. I tried to clean them but failed. I called Zerorez and explained the situation. The company agreed to send a technician to clean just the living room. It worked out great! Thank you!

Report a concern   March 9, 2019 — Rated 9 out of 10 by C.F. Zerorez Charlotte
What do you like about our products and services?

Your special. You need more.

Report a concern   March 9, 2019 — Rated 10 out of 10 by J.B. Zerorez Charlotte
What do you like about our products and services?

Nontoxic and the service provider was knowledgeable and helpful

Report a concern   March 9, 2019 — Rated 10 out of 10 by C.S. Zerorez Charlotte
What do you like about our products and services?

Kevin was great, thanks so much!

Report a concern   March 9, 2019 — Rated 10 out of 10 by Veronica King Zerorez Charlotte
What do you like about our products and services?

Pet friendly. Kudos to the gentlemen that came to do the job unfortunately I don’t remember his name but he was very professional and did a great job.

Report a concern   March 7, 2019 — Rated 10 out of 10 by G.N. Zerorez Charlotte
What do you like about our products and services?

The two gentleman where very professional and did a great job.

Report a concern   March 7, 2019 — Rated 10 out of 10 by B.G. Zerorez Charlotte
What do you like about our products and services?

Online scheduling, good work.

Report a concern   March 6, 2019 — Rated 9 out of 10 by S.S. Zerorez Charlotte
What do you like about our products and services?

Good value and well cleaned carpet

Report a concern   March 6, 2019 — Rated 10 out of 10 by K.M. Zerorez Charlotte
What do you like about our products and services?

Your technician, Jeffrey, was excellent and efficient. He was also methodical and thorough. The product/process used was very similar to my carpet cleaner in CA and did not saturate the carpet nor did it leave any residue which is always my primary concern. Consequently, I anticipate the cleaning will last longer.


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