Client Testimonials

Everything about my experience with Nurse Next Door was excellent, from the initial contact, booking my transportation, and the transportation from the hospital to my home. Seema S, the driver who picked me up at the hospital and drove me home was excellent. Although I used Nurse Next Door for transportation purposes only, I would definitely recommend the service to others.

Cause the private Nurses give compassion and respect and understanding throughout the stay with Client., laughter and conversation is the Key!

My nurse, Sema, is excellent. I have had her 2 times. She is professional and friendly. I feel at ease with her and trust her.

My reason for giving a 10, is for the exemplary service I have received from my care aid Esme.
She arrives in the morning with a smile, and a cheerful good morning ! She makes coffee, gets breakfast and preps the house for the days events. I’m well aware that most care givers can do the same, but it is the consistent, warm understanding attitude that makes her so precious.
She, along with Wendy, have made my long recovery time easier to take.
Esme looks for things to make me more comfortable, that I have water or juice ready, makes a great lunch, and always keeps the house “ neat & clean “
Thank You
Name removed

Service is excellent.

Hanna is the best, bar non! Need more like her.

Very organized admin and the care givers well trained and compassionate

I was verry happy that I was able to access your services at the last minute for an accompanied escort home. Due to a last minute appointment for an eye surgery. I was very happy with the service. I would not hesitate to use you people again. W H Mcarthur

Efficient assessment process.
Incredibly kind and professional nurse.

My Mom can be very challenging with her personal care (she doesn’t think she needs help but does ) and our caregiver handles this very well. Always polite, willing to tackle issues that arise.

Promptness of request for help

flexebility, competent

on time to pick me up and had no problem finding me,,very friendly...

The care aids are very knowledgeable, and are a great assist in my rehabilitation. I’m very pleased that Nurse Next Door is so professional and efficient,while caring for my needs.

Well trained and friendly

Convenient

The Norse who picked me up was very professional ,friendly and polite.

pleasant on the phone. Julianna was very polite and friendly

My husband and I love your service. Very thorough and efficient and pleasant. Thanks to Wendy! She is great.

I needed help, I reached out to you and you responded. Thank you so much for being there.

I really appreciate the level of care I am currently receiving . What I would also
Consider a huge plus is the high level of communication from all levels of this company .

Driver was at my home residence before scheduled time. Driving was safe. Car was clean.

Driver was not familiar with Burnaby Hospital and its parking because it was her first time there, however in my plan, I ran reconnaissance two days before and was fortunate to get a great personal tour for my exact needs the by the hospital volunteer.

Driver had good manners and was comfortable to be with.

I was not sure how the billing administration cycle worked, but it was explained after a quick call. Administrator was courteous. I see that charge is correct on my credit card statement today. I had to wait to determine if all is good before I send in these comments.

Sema was very caring. She help me to her car and made sure I safely got home. Sema also made me lunch. She stay until she was sure I was ok to be on my own.

Kindness/efficient housework

Hanna is the BEST home care giver ever, cherish her dearly, I do. First name removed/

They are excellent. I would recommend to friends. Thank you!

helpful and friendly

Wendy! Wendy! Wendy!

I have used Nurse Next Door for over a year now. They provide reliable and professional service that I can count on :-)

Overall courtesy and caring from office and driver/companion to surgical appointment.
Prompt action when driver caught in traffic and late for pickup. No harm done as sufficient
leeway to absorb delays.