Nurse Next Door Burnaby
209 - 88 Tenth Street
New Westminster
BC V3M 6H8
Canada

Client Testimonials

Report a concern   December 11, 2024 — Rated 10 out of 10 by L.N. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

I found Jemima's services to be excellent. She was thoughtful, and very considerate during the whole time of our interaction. I highly recommend her!!!

Report a concern   December 8, 2024 — Rated 10 out of 10 by M.B. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

I had an absolutely awesome lady stay overnight .Her name was Jamila! She was always available for me when and if I needed her and never made me feel like I was bothering her ( even though I was paying her ). I would give her an 11 out of 10.

The other one I had called Ingrid as soon as she walked in she said if I do not need her the full 3 hours she can leave early . We did not reach the 2 hour time frame . I felt she didn’t want to wash the few dishes I had asked her to wash after my lunch and it was only a couple of dishes!! that I dirtied having had soup and toast !I would give her a 5 out of 10 .

Report a concern   November 6, 2024 — Rated 9 out of 10 by L.B. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Women provided have been knowledgeable, friendly and willing to take on appropriate tasks.
Availability is usually convenient.

Report a concern   October 26, 2024 — Rated 10 out of 10 by E.C. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

I would recommend Nurse Next Door Home Support and Care to anyone who needs., lots of compassion and assistance in helping and comforting to make life easier

Report a concern   October 12, 2024 — Rated 10 out of 10 by S.A. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Angela was personable, sensitive to all situations, and totally reliable.

Report a concern   October 6, 2024 — Rated 10 out of 10 by P.S. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Nurse arrived in good time and I was not late for my appointment. Picked me up promptly and dropped me home.

Report a concern   October 2, 2024 — Rated 9 out of 10 by E.D. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

I have mostly had wonderful workers who have been very helpful and supportive to me

Report a concern   September 14, 2024 — Rated 10 out of 10 by S.D. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

The young lady that accompanied myself and my husband to an appointment and stayed with my husband during my appointment time was most helpful. She took over tasks easily. Would certainly utilize your people when needed.

Name removed

Report a concern   September 14, 2024 — Rated 10 out of 10 by M.M. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Attentiveness, care and follow up of there nurse. Harry has been exceptional! Ease of setup of the process.

Report a concern   August 5, 2024 — Rated 10 out of 10 by M.M. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Responsiveness. We needed help on short notice & you made it happen. The quality of the care was excellent as well.

Report a concern   August 3, 2024 — Rated 10 out of 10 by L.N. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

I was very happy with the service provided by Juvilyn. She arrived on time, was very courteous and honoured my needs to and from my arrival at my home. Thank you!

Report a concern   July 29, 2024 — Rated 9 out of 10 by R.C. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

I felt the staff provided was competent and I felt comfortable leaving my husband with her.

Report a concern   July 20, 2024 — Rated 10 out of 10 by S.P. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Everything about my experience with Nurse Next Door was excellent, from the initial contact, booking my transportation, and the transportation from the hospital to my home. Seema S, the driver who picked me up at the hospital and drove me home was excellent. Although I used Nurse Next Door for transportation purposes only, I would definitely recommend the service to others.

Response from Nurse Next Door Burnaby:

Good morning Sheila,

Thank you so much for taking the time to share your positive experience with our team here at Nurse Next Door! We are excited to share your feedback with our caregiver Seema and ensure she is rewarded for her excellent service.

We truly appreciate your kind words and are glad to have been of assistance. Your feedback is invaluable to us as it helps us ensure we are providing the best possible care and service to our clients.

Thank you once again for your recommendation and for choosing Nurse Next Door for your transportation needs. If you ever require any further assistance, please do not hesitate to reach out.

Report a concern   July 20, 2024 — Rated 10 out of 10 by E.C. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Cause the private Nurses give compassion and respect and understanding throughout the stay with Client., laughter and conversation is the Key!

Response from Nurse Next Door Burnaby:

Good morning Elizabeth,

Thank you so much for taking the time to share your positive experience with our team here at Nurse Next Door!

We truly appreciate your kind words and are glad to have been of assistance. Your feedback is invaluable to us as it helps us ensure we are providing the best possible care and service to our clients.

Thank you once again for your recommendation and for choosing Nurse Next Door for your home care needs.

Report a concern   June 22, 2024 — Rated 10 out of 10 by J.P. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

My nurse, Sema, is excellent. I have had her 2 times. She is professional and friendly. I feel at ease with her and trust her.

Report a concern   June 16, 2024 — Rated 10 out of 10 by G.C. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

My reason for giving a 10, is for the exemplary service I have received from my care aid Esme.
She arrives in the morning with a smile, and a cheerful good morning ! She makes coffee, gets breakfast and preps the house for the days events. I’m well aware that most care givers can do the same, but it is the consistent, warm understanding attitude that makes her so precious.
She, along with Wendy, have made my long recovery time easier to take.
Esme looks for things to make me more comfortable, that I have water or juice ready, makes a great lunch, and always keeps the house “ neat & clean “
Thank You
Name removed

Report a concern   May 19, 2024 — Rated 10 out of 10 by J.S. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Service is excellent.

Report a concern   May 11, 2024 — Rated 10 out of 10 by P.T. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Hanna is the best, bar non! Need more like her.

Report a concern   May 3, 2024 — Rated 10 out of 10 by J.S. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Very organized admin and the care givers well trained and compassionate

Report a concern   May 1, 2024 — Rated 10 out of 10 by W.M.A. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

I was verry happy that I was able to access your services at the last minute for an accompanied escort home. Due to a last minute appointment for an eye surgery. I was very happy with the service. I would not hesitate to use you people again. W H Mcarthur

Report a concern   April 26, 2024 — Rated 10 out of 10 by D.A. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Efficient assessment process.
Incredibly kind and professional nurse.

Report a concern   April 25, 2024 — Rated 9 out of 10 by M.S. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

My Mom can be very challenging with her personal care (she doesn’t think she needs help but does ) and our caregiver handles this very well. Always polite, willing to tackle issues that arise.

Report a concern   April 25, 2024 — Rated 10 out of 10 by L.S. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Promptness of request for help

Report a concern   April 24, 2024 — Rated 10 out of 10 by R.A. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

flexebility, competent

Report a concern   April 24, 2024 — Rated 10 out of 10 by L.T. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

on time to pick me up and had no problem finding me,,very friendly...

Report a concern   March 8, 2024 — Rated 10 out of 10 by G.C. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

The care aids are very knowledgeable, and are a great assist in my rehabilitation. I’m very pleased that Nurse Next Door is so professional and efficient,while caring for my needs.

Report a concern   January 29, 2024 — Rated 10 out of 10 by F.L. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Well trained and friendly

Report a concern   January 15, 2024 — Rated 9 out of 10 by M.W. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

Convenient

Report a concern   January 7, 2024 — Rated 10 out of 10 by G.G. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

The Norse who picked me up was very professional ,friendly and polite.

Report a concern   December 23, 2023 — Rated 10 out of 10 by L.T. Nurse Next Door Burnaby
What was the biggest reason for giving us this score?

pleasant on the phone. Julianna was very polite and friendly


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