Customer Testimonials

Always notify day before Very reliable

We’re very thankful that we’ve been helped by a technician named Jonathan Johnson. He got a good service again. Very resourceful. And friendly.

Knowledgeable. Always text or calls when they're on their way. Efficient

Scheduling is so easy!!!!
treatment and service are prompt, informative and EFFECTIVE!!!!
Ants were all gone in 2 days.
Thanks!!!!

If I have scheduled for morning hours for the services (8a-12noon), I am expecting the service(s) be conducted in this time frame.

However, it is understandable that sometimes such service(s) maybe delay due to various reason(s). It would be appreciated if the technician contact me for such delay so I am able to re-arrange my personal activities. Further, if such contact can be made by your company, I may able to provide further instruction for such delay service(s) by phone call, text, and/or re-schedule.

I like that your Technicians keep me informed when they are on their way. Technicians inroduce themselves and ask about your insect issues.They listen as to what areas are most concerning. They explain how they will address your insect issues and what type of spray or bait they will put down in troubled areas. I find the Technicians explain that if we have any continuing bug problem to call them and they will come back. I am very satisfied with my services and the professionalism of Home Sheild.

Bradon Smiley did a great job servicing my property. He was very nice and professional, quick and thorough.

Excellent and professional service.

Carlos did a great job getting rid of ants, have not seen any more, and spiders. He was very professional and gave a detailed explanation on what he would be doing and what he would be using. I felt very comfortable having him in charge.

I really like Jonathan and now he very clearly communicated everything he was doing with the pest treatment today

good communication, professional,

Carlos does an outstanding job and is very informative.

Quick response. When calling I'm always greeted with pleasant and caring agents. Service appointments always prompt and usually get a 15-30 minute heads up that agent is on their way.

Services were offered quickly after my call. Christian came to spray inside and outside. He was very personable, very neat and conscientious in doing his job. I would recommended him.

Your company’s use of eco and pet friendly products was the initial draw to make the call.
Everyone I dealt with was knowledgeable, professional and friendly.
You were willing to work the schedule in order to come out the next day to address an ant infestation.
The ants were gone within hours!
My two kittens and I are very grateful.

Efficient friendly and hrlpgul

Technician was knowledgeable and diligent. Easy to schedule appointment that was urgent. Will see how effective the treatment is long term.

friendly knowledgeable technicians

Workers got right to it and did a good job. Friendly and easy to talk to!

Very professional from the first call to customer service. The technicians are very friendly with lots of knowledge. Their removal plan has worked well. I have seen much reduced activity of rats and mice. The schedule set up for me is easy. Their pricing is competitive, I am very happy with Home Shield and have recommended to others.

They did a great job with customer service and proving my pest control as I needed it

Juaquin is pleasant, efficient, and does a great job.

The service provided was great by the service man that visited my home.

They were very nice and clear about what they were doing.

Very punctual and professional, really like the services. Thank you!!

Customer Service is consistent and excellent.

Awesome

They are very friendly and professional and usually are very prompt

The technician was knowledgeable and professional. I liked that he also took the time to eliminate the cobwebs after spraying for spiders.

Pam was fantastic in her inspection for bugs in my house. My downstairs tenant had been complaining about bugs in her apartment but I hadn't seen evidence of it, and my tenant's roommate hadn't seen bugs either. I spoke with Pam about it first. She was great with my tenant - very respectful while also asking questions about why she believed there were bugs, etc. Pam thoroughly inspected inside and outside the house and showed my tenant that there was no evidence of bugs, while being very respectful to her. She even gave her some traps. Pam never tried to sell me services that I didn't need or recommended that I pay for anything "just in case". She was also very timely in coming for the appointment and kept in communication before her arrival. My tenant felt listened to and respected, and reluctantly could see that there might not be bugs there.

I was thoroughly pleased with the service I received and highly recommend Home Shield. I will defintely use them if I have any pest problems. They show a lot of integrity in their service.