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Customer Testimonials
I am so pleased with Home Shield. I started with the company several months ago. I contracted for ant and rodent prevention. We live out in the country so we have no deficit of rodents.Technicians were very pleasant. They answered all of my questions thoroughly and thoughtfully. After their first treatment I am basically ant free. It's been a very populated year for ants. They were everywhere. Now we're 99.9% ant free. It's not for just a couple weeks. It's long term.
Rodent control has been excellent. When they made their first call, after surveying my attic space, they found hundreds of mouse and rat leavings. They also located entry points through the tile roof. I accepted their quote for cleanup and new insulation. The pricing was amazingly comfortable. They closed up all of the entry points and set snap traps. On the first night I did not hear one rodent. They used to race around and chew on ducts and insulation. Now, nothing. Home Shield also closed off entry points in the crawlspace. No more rodent activity. No more ants. Miracle. Thanks Home Shield!
Responsive. Straightforward offerings.
Joaquin was very informative and efficient.
Quick response to my concerns. Thank you.
Person came.on time. She was very polite and friendly. Did not take much time. Haven't seen ants at all since then. Good service. Would recommend
Tech was very informative and friendly.
Jonathan was very thorough and friendly. He explained everything to us and answered our questions
Very pleased with my service. Great company
I like the low key sales approach, and I think the pricing was reasonable for the service
We have not had any rat problems since Homeshield has been servicing our home! Also, we don't see any ants either. Thank you!
Very professional and reliable service and good customer support.
The technician which has come to our home the last 3 or 4 times is fantastic! - he is the main reason that we are continuing our service. Please keep him coming to our home - otherwise, we don't feel the service would have the same value (cost/benefit) to us, and would likely cancel the service.
On time, very thorough, and did everything we asked them to do.
On time, courteous and thorough. No more yellow jackets!
You are thorough, efficient and skillful!
He was on time and did a great job.
The workers are very helpful.
Really great service and service tech. We have tried several pest companies while living in San Mateo County, most are marginal at best, not this one. Outstanding experience
Customer service and timely communication.
Everything
Always on time and let me know what was done.
Transparency and efficiency
Johny did a fabulous job at getting our ant problem under control. He took his time and was VERY thorough. Am very happy to have this company taking care of our property
Every service tech that has been out to service our yard has been very professional, always explains the service they will be performing, and asks if I have any questions or concerns. They then get right to work and are finished in a timely manner. Once the job is done, they give a quick rundown of what they did and let me know some of the things they noticed and took care of. The most recent service tech that came out was Bradon S. and he by far has been the best.
Pam was wonderful and honest
Reliable. Thorough. Answered lots of questions.
After having read good reviews about this company, I gave their office a call. The service was easy to schedule and the gentleman showed up as scheduled. He was friendly, informative and accommodating and the best part it was that I haven't seen a bug since. I am very, very pleased.
Knowledgeable responsive excellent customer service and effective. Rare to have this level of care from a company. Brandon the local manager and Jordan my technician are the best!! Will recommend to everyone.
It has been about 10 days since our first initial treatment. I wanted to wait until after the 7 day mark to write our experience.
The technician came and was kind even early in the morning at 8 AM. They quickly went to work and got to understand our situation. They wore booties in the house, being mindful of our cleanliness and space.
I didnt have high expectations but on the same day, we already saw a dramatic decrease of ants. Now at day 10, i only saw one. We will see how long this lasts, but so far...so great...and IMPRESSIVE.

good staff