HomeShield Pest Control - Bay Area
1630 N Main St Suite#200
Walnut Creek
CA 94596
United States

Customer Testimonials

Report a concern   May 27, 2025 — Rated 10 out of 10 by M.A. HomeShield Pest Control - Bay Area
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Pam was fantastic in her inspection for bugs in my house. My downstairs tenant had been complaining about bugs in her apartment but I hadn't seen evidence of it, and my tenant's roommate hadn't seen bugs either. I spoke with Pam about it first. She was great with my tenant - very respectful while also asking questions about why she believed there were bugs, etc. Pam thoroughly inspected inside and outside the house and showed my tenant that there was no evidence of bugs, while being very respectful to her. She even gave her some traps. Pam never tried to sell me services that I didn't need or recommended that I pay for anything "just in case". She was also very timely in coming for the appointment and kept in communication before her arrival. My tenant felt listened to and respected, and reluctantly could see that there might not be bugs there.

I was thoroughly pleased with the service I received and highly recommend Home Shield. I will defintely use them if I have any pest problems. They show a lot of integrity in their service.

Report a concern   May 27, 2025 — Rated 9 out of 10 by A.R. HomeShield Pest Control - Bay Area
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Use of Eco-friendly pesticides.

Report a concern   May 27, 2025 — Rated 10 out of 10 by Brad Baker HomeShield Pest Control - Bay Area
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Your staff has been great from my initial call through the onsite treatment at our home. Additionally, your products have done a great job eliminating the insects we were seeing at our home, and I would absolutely recommend your company to others.

Report a concern   May 27, 2025 — Rated 10 out of 10 by J.K. HomeShield Pest Control - Bay Area
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Friendly, on time, available, and efficient.

Report a concern   May 22, 2025 — Rated 10 out of 10 by A.W. HomeShield Pest Control - Bay Area
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It was great, better than the previous one.

Report a concern   May 21, 2025 — Rated 10 out of 10 by Ray Etzler HomeShield Pest Control - Bay Area
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Excellent customer service. The supplied service has been very effective.

Report a concern   May 20, 2025 — Rated 10 out of 10 by V.F. HomeShield Pest Control - Bay Area
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Everyone is extremely knowledgeable and professional--couldn't be more happy and satisfied!

Report a concern   May 20, 2025 — Rated 10 out of 10 by D.A. HomeShield Pest Control - Bay Area
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Professional. I like the pictures taken to see the problems. When you call you don’t need to wait long on the phone.
Thank you.

Report a concern   May 20, 2025 — Rated 9 out of 10 by Y.P. HomeShield Pest Control - Bay Area
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Great service on a regular basis without any coordination.

Report a concern   May 19, 2025 — Rated 10 out of 10 by K.B. HomeShield Pest Control - Bay Area
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Very thoughtful, efficient service with good results!

Report a concern   May 13, 2025 — Rated 10 out of 10 by Nicole Will HomeShield Pest Control - Bay Area
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I was very impressed with how knowledgeable the serviceman was when he came out to my property. He was thorough in answering all my questions and made sure I knew what needed to be done if the issue came up again. I will absolutely use them again.

Report a concern   May 13, 2025 — Rated 10 out of 10 by N.M. HomeShield Pest Control - Bay Area
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Phone answered by polite, knowledgeable
People

Respectful workers in the home, call to give times and on time
Thank you

Report a concern   May 13, 2025 — Rated 10 out of 10 by Alara Guzman HomeShield Pest Control - Bay Area
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Friendly technicians, reliable service

Report a concern   May 12, 2025 — Rated 10 out of 10 by V.B. HomeShield Pest Control - Bay Area
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Great service so far

Report a concern   May 12, 2025 — Rated 10 out of 10 by M.C. HomeShield Pest Control - Bay Area
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Our technician explained everything in great detail. I wasn’t worried about the treatment that was used inside our home for ants. The process was quick. He left some products for us in case we would need to reapply. (We haven’t had to use the product.)

Report a concern   May 12, 2025 — Rated 10 out of 10 by Y.D. HomeShield Pest Control - Bay Area
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Great quarterly service, ease of reservicing, and great communication.

Report a concern   May 12, 2025 — Rated 10 out of 10 by Avis Chiu HomeShield Pest Control - Bay Area
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Very fast and efficient! They have the resident’s best interests in mind ( I have 2 small dogs and one infant).

Amazing, there is no bugs around my house now. I am only 3 days after their treatment!

Highly recommended!

Report a concern   May 12, 2025 — Rated 10 out of 10 by M.B. HomeShield Pest Control - Bay Area
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My Grandmother was satisfied with your service.

Report a concern   May 6, 2025 — Rated 10 out of 10 by G.M. HomeShield Pest Control - Bay Area
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Pest control service has been effective and service is very reliable.

Report a concern   May 6, 2025 — Rated 10 out of 10 by L.S. HomeShield Pest Control - Bay Area
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Excellent customer service

Report a concern   May 5, 2025 — Rated 10 out of 10 by J.W. HomeShield Pest Control - Bay Area
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Very professional interaction in booking the service and specialist who came out was thorough in evaluating the issues and helping resolve them.

Report a concern   May 5, 2025 — Rated 10 out of 10 by Marisa Abraham HomeShield Pest Control - Bay Area
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Very pleased with their service.

Report a concern   May 5, 2025 — Rated 10 out of 10 by E.S. HomeShield Pest Control - Bay Area
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she did a thorough check of where the mouse traps and cleaning of cobwebs and putting out traps for inside bugs. thank you

Report a concern   May 5, 2025 — Rated 10 out of 10 by A.S. HomeShield Pest Control - Bay Area
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There response is lightening fast. I really like that they always brush the eaves. The techs are polite, professional and helpful.
I would recommend them always!

Report a concern   May 5, 2025 — Rated 10 out of 10 by E.C. HomeShield Pest Control - Bay Area
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The service rep is prompt and very transparent about the customer's needs. No hassle, no fuss and always on time with service in addition, they will cater to special requests if need be.

Report a concern   April 29, 2025 — Rated 10 out of 10 by Winifred Smith HomeShield Pest Control - Bay Area
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This company is outstanding. Very professional, knowledgeable, prompt, efficient, and delightful to work with. I highly recommend them!

Report a concern   April 29, 2025 — Rated 10 out of 10 by A.B. HomeShield Pest Control - Bay Area
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The associates were very knowledgeable about the job and accommodated all my needs to the best of their ability. Thanks

Report a concern   April 29, 2025 — Rated 10 out of 10 by O.C. HomeShield Pest Control - Bay Area
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HomeShield pest control has consistently impressed me with their punctuality and the exceptional politeness of their team. They don't just spray and leave; they actually take the time to explain each part of their process, which I really appreciate. It's also clear that safety is a major concern for them, as they are always careful to make sure everything is safe for both people and pets while they're working.

Report a concern   April 28, 2025 — Rated 10 out of 10 by S.B. HomeShield Pest Control - Bay Area
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Thoughtful, effective and efficient

Report a concern   April 28, 2025 — Rated 10 out of 10 by Esha Gupta HomeShield Pest Control - Bay Area
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Excellent service. Super easy to communicate with, very thorough in their work and fair and honest in pricing. Very glad I chose these guys!


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