Customer Testimonials
Quick to respond, polite and efficient.
Quick delivery, able to talk to real-live people at DownEast when we have had queries - so refreshing!
Service has been great with automatic Oil and Propane Deliveries. Customer Service is always responsive when I call with any questions…
Good customer service
Convience and reliable
Always friendly and helpful
Everyone I have dealt with has been friendly and professional.
I have lived in Maine for 30+ years. I have been in rentals and have owned homes. Have always used DownEast and have always been pleased with response to services.
On line delivery request was easy and the people I have spoken with at other times area kind and helpful. Delivery is always on time and close to when I have placed an order.
I have been with you for 25 years and not had a problem!!!!
easy to get a hold of
Prompt service of heating system and re-fill of propane tanks.
Efficient ordering process
Professional, efficient delivery
Well maintained equipment
Price could be more competitive
Received call from service rep today and I am very satisfied with response
Professional service, and always on time. Good customer service.
Service is excellent.
Appreciate your commitment to automatic delivery.
Very friendly, fair prices, dependable.
Reliable. Professional service. If you leave a message or speak with their 'messenger" after business hours, they will contact you quite quickly.
Customer Service Reps are. Always friendly, knowledgeable, & professional.
Nice person on phone last time I spoke with office.
Rapid refill request after no fill since April 2023.
Great customer service.
Reliable
Prepay option
Automatic delivery
Competent delivery drivers
Helpful office staff
Very reasonable explanation to customer matter. It was very appreciated.
Rachel in Kennebunk Maine office was very helpful.
Reliable
I like that when I call somebody answers the phone and it’s always a nice person
Love that they come automatically and have fuel contracts.