Customer Testimonials
Good service, good quality
They happen on time
I’d rather have a paper bill. I don’t like getting all my billing on line. The product is good and so is the service.
I never run out of fuel; Downeast’s schedule works!
Responsive people. Reliable deliveries.
Friendly staff and reliable service.
Oil and propane deliveries always take place as scheduled. We just had a service call about annual furnace inspectioin/maintenance. Alec was prompt, efficient, and helpful.
Dependable professional
Service is prompt and professional.
Fair negotiation on price and excellent service.
We have been with Downeast for years!
Great delivery service, on time refills, great customer service as well taking care of questions and concerns.
Laurel Gilliam and Jodie Welch have been amazing. Thank you both!
Prompt reliable dependable
we have been with Downeast for more than 35 years starting when it was Roger Young. The service has always been good. Mu only objection was the extra fees for hazard fee and desiel fee.
Always prompt service. Friendly and professional staff.
I always get help and oil when needed
Reliable.
The people are super
I only have propane deliveries but I have never had any issues with deliveries on time and customer service
Effeciency & service
Wonderful guest service.
Russ and all techs are fantastic people! They get the work done right!
I have been with Downeast Energy for about 13 years, happy to be your customer 🌞 thank you
Love to work with a local company that has great customer service every time I call with a question or problem.
Service great
Website excellent
Also prompt, easy to talk to customer service. Billing always correct
Credit from previous year.
We have been completely pleased with DownEast for the past 50 years. The service, the personnel, the help when needed has been outstanding. Due to selling our home we will no longer be a customer. However, we plan to recommend, without hesitation, DownEast to whomever purchases our home,
Thank you so much for being YOU!!!!
Immediate delivery of services without having to wait weeks.
Print service, good price etc
Local company and office - ease of doing business - the ability to choose a payment program
Client service has been excellent even when I have not been on my best behavior!

Out of propane and was extremely prompt with fill and tech visit to assess for leak. Both people who visited last Friday were very kind and polite despite our screw up.