Customer Testimonials
You have always answered my questions in a timely manner and I’ve spoken to wonderful customer care specialists!
I’ve been a customer for many years. Downeast has been reliable and helpful at all times.
Rapid delivery Service
I always talk to somebody friendly and helpful when I call. I still can't log into your website though. I was told that you are working on it.
Been using Downeast for years. I already got them a lot of customers. good prices good service
I can consistently rely on Downeast to deliver my home heating oil, perform my annual maintenance and quickly come to my home when there is any issue with my heating system.
On time delivery
When I called recently my questions were answered and the service is always the best.
Always arrive promptly
Reliability
Professionalism
The quick response, the quick fix and the kindness of the technician and telephone staff.
They take care of our needs before we know that it's needed.
They stay on top of things.
Dependable
Love our new Propane furnace
High standards of service.repair. Responsive and kind customer service that remedied a troubling situation that has bothered me since last winter. Rachael handled my problem with professionalism and empathy.
products are what we need . Your services are very good, timely get the job done
Always friendly and knowledgeable. Any issues always resolved.
Good customer service and care.
Downeast can be counted on to keep current with deliveries. They are always kind when called, and helpful.
Reliable and friendly service.
Prompt service. Excellent customer service representative
We don’t have to worry about running out of gas. The tank is refilled whenever necessary. The truck and hose never harm the property. The entire process runs smoothly.
You are very customer centered, and that is appreciated.
Have always been very responsive to any concerns we have had. Recently called about a billing concern and it was handled very promptly and favorably. Representative was terrific.
Reliable
I like the new system very much. Improved communication.
Always keep the tank full. Pleasant delivery staff.
Friendly staff.
Very helpful and right on..........
The customer service I received from Kimberly was outstanding.
Always on time delivery