Customer Testimonials
Love to work with a local company that has great customer service every time I call with a question or problem.
Service great
Website excellent
Also prompt, easy to talk to customer service. Billing always correct
Credit from previous year.
We have been completely pleased with DownEast for the past 50 years. The service, the personnel, the help when needed has been outstanding. Due to selling our home we will no longer be a customer. However, we plan to recommend, without hesitation, DownEast to whomever purchases our home,
Thank you so much for being YOU!!!!
Immediate delivery of services without having to wait weeks.
Print service, good price etc
Local company and office - ease of doing business - the ability to choose a payment program
Client service has been excellent even when I have not been on my best behavior!
When I called the people are professional and efficient. I like the online ordering process for propane as well. thank you, Name removed
The automatic fills are always on time. Your service is very reliable
Great service technician
Your customer service has always been superior. You have always responded to our heating needs o we the years.
Reliable
Very responsive to complaints or critiques
We're new customer so it's too early to say.
Quality fuels delivered in timely manner per contact terms.
Always responsive to any concerns I have.
Prompt response when there’s a problem with the heating system. Professional and friendly staff
Regular delivery and fast service as needed
We've been with Downeast energy for a very long time and They have been most reliable, and steadfast in delivering oil on time and sevice our account on an emergency basis. Pricing structure may not always be the best but what company is, in this day and age.However their in office staff and field corps are above all the rest.
I refer all my heating systems that I install to you for the last 35 years.
Very dependable! Good prices!
When I called the associate said my delivery request would be as soon as possible, but it might not take place before the forecasted storm. The delivery took place prior to the pending weather event.
No comments!
Technicians know what they are doing. Office staff are helpful, responsive,knowledgeable and courteous.
Automatic delivery. Never run out.
quality and professionalism and reliability and trust.
The employees - always helpful by phone or here filling our tank.
Wonderful guest service.
Russ and all techs are fantastic people! They get the work done right!
I have been with Downeast Energy for about 13 years, happy to be your customer 🌞 thank you