Customer Testimonials
Reliabilityđź‘Ť
I am a long time customer. Pleased with my budget payment options, the security of automatic delivery and the competence of your service crew. My furnace, like myself, is aging but you have kept it working well.
We have been on a budget plan for years and its been great. When we have our furnace cleaned, they are always respectful and nice.
Everything
Keep prices low
Always dependable and the employees are wonderful to work with.
Dependable and reliable
Consistent delivery of oil. Ability to talk to someone directly about my contract. I do not like to do everything on line. Personal human contact is important to me.
PROFESSINAIL
Great customer service!
Always reliable as well as responsive to any inquiries
You can be counted on to deliver services in a timely manner
Ease of delivery and service
You have provided fuel for me for 34 yrs. Your company has been reliable. Your customer service is friendly, professional & knowledgable. I am totally satisfied with your service.
broken arm - can't write
On the whole, I appreciate your service.
The ability to communicate directly regarding pricing issues is the only area of concern. However, recent discussions have been very helpful.
Our new tanks were set very efficiently and they came and filled them when they said.
I spoke with your company rep, Jill, earlier this week about a possible issue with my account. Jill was extremely helpful, and she is an outstanding representative of your company. She didn’t finish with me until she knew all my questions were answered.
Best service oil heat and propane
I have been very please with my oil and propane deliveries when needed
Speaking to customer service have been helpful and courteous
Very Efficient and Organized
Always very personable and helpful answering questions or concerns. Right there when you need help.
You listen to the customer!
To soon to tell i just receive my 1st fill.
One of your techs came out to hook up my propane and went the extra mile and then some to help me out on his own weekend when the dryer installation wasn’t completed properly. Awesome service. Please thank Alec!
Just great service - I do not have to call for more oil/propane when low - their service comes on its own! One us able to budget
Deliver quickly when we call. Always get back to us if we have any questions or concerns.
Very professional. Quick response when needed
Superior Plus has worked with me for some years now as Downeast Energy will oil account and I am very satisfied with your company. Thank you.
efficient and responsive