- Phone: 207-799-5585
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Customer Testimonials
I had great experiences from the staff at your company from the customer support team on the phone to the tank deliver guys (both professional, did a great job) to the propane delivery guy. I believe I remember him from 10 years ago at my previous address.
Service with a smile. It seems they enjoy their jobs.
Keep it up and Merry Christmas!
Very pleased with the on-time refilling of our tank and the pleasant guy who came to fill it.
Also, the service technician who did our furnace check was a great guy who explained things and so much fun to chat with. Do wish the oil prices were lower though,
The service
Service faster
Service is prompt and website is efficient
Your customer service people are always very courteous and helpful. You know that we of the Berlin wall, you know that
Friendly staff…always willing to help!
Drivers who fill tanks very friendly!
Regular deliveries are so important to me - thank you!
Excellent heating service responsiveness and repair effectiveness. I have recommended to many friends over the years. Keep up the good work.
Quick delivery!
Made time to fill my tank quickly. It was nearly empty! Thank you!
Reliable and timely delivery winter after winter!
Timely, professional, for 22 years.
Your promptness and your service are both very good
You are reliable and helpful.
Our propane tank set up was very easy; everyone was friendly and professional.
I've been with Downeast for 38 years.Service has been terrific.Wouldn't go any where else.
pleasant & effective personnel
Dependable, we've been customers for over 30 years
Reliable service for many years and very helpful /responsive with any question.
I called Friday night when I discovered we were out of propane, although we were on automatic delivery. The overnight service rep was AMAZING. She patiently helped me walk through troubleshooting, and when we determined the problem she went to work to solve it. Although she couldn't promise anything, she said she would try her best to get me service. And she did it. I received a text from a delivery man, who showed up promptly Saturday morning and quickly resolved my issue.
Thanks to both of these amazing employees!
Heloful in a timely manner on a big problem. Courteous.
Everything !!
We B like that DownEast tracks our tank levels and will adjust delivery without having to be called! We have requested early delivery a few times due to upcoming storms or travel and have been happy with the cooperation!! Delivery folks are very nice and considerate of our property!
The automatic service and budget opportunities
I am pleased with the service department. When fuel levels in our home are low, I am able to have deliveries done in a timely fashion.
You answer the phone!
I never run out. The folks who deliver are polite and personable!
Great people to work with good prices and Great service
Quick resolution to issues that come up