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Customer Testimonials
Service is top notch.
Promptness. Never have had a problem in 12 years.
On time delivery and good billing procedures
Name removed. My tank got 101 gallons....only 3/4 full
Reliability, accessibility.
Very Reliable. Appreciate the auto fill and online payments.
Have been with Downeast Energy for many years. The customer service representatives, knowledgeable and pleasant, the service technicians, and oil and propane delivery personnel are as well.
Always great service when needed, the office staff is very nice.
Service is local and price is fair.
Great Company......great service
Front Office staff is very willing to work with you in pricing and accommodations. Very good group to work with!
Oh my goodness, Downeast Energy has always been wonderful to me. I’ve been a customer for many years and the people at the office are so helpful, the delivery people are wonderful and kind and when I call even before I’m scheduled, they’re always so kind and come the next day or the next day they’re wonderful. I love this company.!! thank you for all you do!!
On time and frendly
Prompt service, pleasant customer service when asking for delivery. Could be better if product was free ! Just a thought.. other than that please don’t change anything.. Thank you.
very quick responding back after phone call to discuss my issue
Reliability
The person scheduling the delivery was very my understanding and helpful and the delivery driver was very thorough! Thank you!
Timely delivery and good drivers .
We were so grateful that you came out to fill our tank when it unexpectedly was empty on a Sunday morning. A real human picked up the phone and another real human came and got things running again. Thank you!
Reliable
Timely and efficient oil delivery, as usual.
The call person was super supportive and understanding.
Delivery gentleman super nice!
your associate was very helpful
I was pleased with the courteous and professional ordering process as well the delivery of
Propane. The delivery was faster than I expected and the price was right.
Very efficient!
When I call the company to discuss a delivery or questions on a bill, everyone is very friendly, nice.
All the delivery men are the same, too. I really like being a customer with Downeast.
Reliable service deliveries.
Very attentive to our propane consumption, friendly drivers, thanks
I’m a low propane usage customer and I appreciate the monitoring of my tank level and Downeast keeping me filled!!
Been a customer for many year and appreciate the service