Customer Testimonials

Timely and efficient oil delivery, as usual.

The call person was super supportive and understanding.
Delivery gentleman super nice!

your associate was very helpful

I was pleased with the courteous and professional ordering process as well the delivery of
Propane. The delivery was faster than I expected and the price was right.

Very efficient!

When I call the company to discuss a delivery or questions on a bill, everyone is very friendly, nice.
All the delivery men are the same, too. I really like being a customer with Downeast.

Reliable service deliveries.

Very attentive to our propane consumption, friendly drivers, thanks

I’m a low propane usage customer and I appreciate the monitoring of my tank level and Downeast keeping me filled!!

Prompt delivery of fuel oil and propane...never have to worry about running out. Service technicians do a great job with annual cleaning and repair as needed.

I appreciate the fact that you work with me on price and that you deliver fuel promptly. Those are the most important things for me and you ace that.

Good Reliable & Friendly Service.

I have been a customer for 10+ years and appreciate knowledgeable and personable customer support and annual pricing contracts.

No worry, no hassle fuel/ propane deliveries.

Each Spring you respond to fair negotiations on propane pricing for annual contracts. This is what I value most.

Easy and prompt service.

I have never had to worry about when my K1 is going to be delivered to me. They are very efficient and have a wonderful office staff. I call in my payment and the person I talk is pleasant and easy to talk to. Kudos to Downeast energy, and I always know I will be taken care of.

Friendly employees

My K1 delivery was yesterday and I was very happy to see the driver. I have a difficult driveway and parking area and my daughter's car was parked there. He carefully negotiated the car...and dragged the hose up the walkway to the back of the house. No easy task, that's for sure. We were making Christmas cookies and happily shared a couple with him. Many thanks!

Auto delivery

We have used your service since 1988 and have always been satisfied with the handling of any issue that may have come up. We have always been able to reach a human if we had any problems and they have always been rectified with ease and respect !

I love having "the plan". It is comforting to know that oil is coming and I don't have to pay for it. hehehehe I miss that the cleaning service is separate from the plan, but it all comes out the same.

We've been using Downeast Energy for at least 20 years now and will continue for years to come...thank you!!

Driver/ delivery person is very personable and efficient

you delivered

Timely deliver and buying group pricing

I have never run out of fuel with auto delivery and that is piece of mind during the cold weather

Good service…. Professional treatment

Remote monitoring of propane tanks. Now we know when to expect delivery. Also service. I called on a weekend for a non emergency issue and asked to have someone come out Monday. The rep was very friendly and courteous. The issue became a non issue and I called back to tell them. Monday, I got a call to make sure everything was OK.

The gentleman that came and serviced are heater were pleasant and courteous, and went right to work and weren’t in the way.