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Customer Testimonials
Responsive service and friendly helpful staff
The service techs are great
Whenever I have a question, the reps are knowledgeable and helpful.
I get very good service.
Everything
On time… market price pretty much.
Service is great.Heating oil prices seem high.Been a customer for 40 years?
Curtious and professional!
all of them! I have auto delivery, furnace service, replacement for water and parts included in my service contract.
Quick response, good service
Representative was very helpful and able to obtain a quick resolution for my request. Greatly appreciated
Customer service reps are always so helpful!
quick service
Responsive to any needs I have. Reliable auto delivery service.
I lost heat this winter and the delivery guy came within 30 minutes. He made sure everything was working before he left. The tanks were empty because of a broken monitor.
Iva Rickett has been my point of contact with Downeast Energy. She has been absolutely great at responding promptly to all my questions and making sure I am 100% satisfied. I would highly recommend Downeast Energy.
We love Downeast Energy!
Automatic fill up!
Reliable fuel delivery and kind drivers
1. dependable delivery w/automatic payment
2. ease of contact by phone if needed and speak directly with a very nice and helpful person rather than automated response with multiple menus
3. Technicians top caliber - would like to express particular appreciation to Wally for responding one Christmas Eve when my burner stopped functioning. He called it just part of the job - I call it going the extra mile plus.
He was here on time and knew the problem immediately
Excellent service and products. Excellent customer service. Excellent usable website. Phone customer service also Excellent with staff very friendly and knowledgeable.
Thank you!
Prompt
Prompt and easy to get a hold of
Very prompt service when setting my new propane tanks.
Very accommodating in helping me meet a deadline for a remodeling job that required their assistance
Someone always answers the phone when I call. Thank you.
Prompt delivery, helpful office staff.
Friendly and great price
You are very respectful and always let me know when I have questions.