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Customer Testimonials
The order was easy to place, the email updates for the order status were great and the order arrived quickly. The item was exactly as advertised.
Easy to order and assemble
Very helpful and know their product
Quick shipping. Easy to order product. It arrived in perfect condition.
Felt very heard to my concern and it was taken care of quickly
Awesome bikes, I really enjoy it.!
Straightforward experience and fast free shipping
Fast accurate shipping. Nice seat.
Very happy with the price, quality and delivery of the Garmin Edge 540 Solar computer I purchased from Trek. It was on a very good sale price.
Ease of use
Great customer service!
My order was quickly delivered and directions for putting together the bike were very easy. Great experience!
Items came very quickly and were high quality
Great prices! Excellent shipping times. Great step by step instructions.
Great customer service
My road bike has been great. reliable and fast! Outspoken has been a great dealer and always keeps us on the road!
easy to find the part I needed and sending it to a local dealer was fine.
Good equipment and good prices.
It’s a simple and easy way to purchase a bicycle.
Ease of doing business, my local shop The Dutch Wheelman were very good as well
Ability to order online with fats delivery to trek bike shop is awesome!
Bontrager equipment is some of the best around. Yes, their bicycles are on the expensive side—but the quality absolutely matches the price. I also really appreciate having Trek as my local bike shop. Their team is knowledgeable, friendly, and always gets my bike repaired quickly.
Overall, I’m very pleased with Trek and feel blessed to have them nearby. Thank you all for your hard work!
Oh, and I’ve been enjoying the RIDE app and the challenges—I even won a T-shirt! 😄
In store support
Loved the ship to shop option, and they were able to help with the components I ordered.
Great customer service!
I enjoyed finding a bike that matched my interests so closely
Pleasantly surprised Trek gave me a price adjustment after bike going on sale
It was relatively easy to use the site. My dad loves the road shoes that I bought him. That’s most important :)
Easy
The staff at Trek store Germantown, TN go the extra mile to help customers. They are patient and very helpful to listen to customer to try and match what they need and provide support without pressure!