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Customer Testimonials
Great customer service, great communication during and after an online purchase and fast delivery!
Was very satisfied with my experience,,quick and fair price
Local store wasn't selectable for delivery
The southlake store exhibited excellent customer service, spending the time with me to ensure I purchased the optimal size bike. All of the employees of the south lake store were excellent in both expertise and assistance.
Very knowledgeable with products and services offered.
Good ship timing and if you have questions not only do they answer but also take time to give you info with diagram that even helped even more...Also reply to a email is actually super fast....THANKS TO THE TREK FAMILY...I'll DEFFF will be ordering more for them just because of all the reasons I stated...
Brittany, Quinn and Jude are the best. They always take care of what I need!
Quick efficient and talked with someone to help me pick the right seat.
Ordered a Garmin Tacx Flux 2 Trainer, and it was shipped to my local bike shop. They assembled the trainer with the proper adapter and spacers for my bike, a 2020 Trek Domane SL5. I had them install a new cassette on my bike, and use the old cassette on the trainer. When I picked it up, he demonstrated how to put the bike on the trainer - excellent experience.
Went into the shop and tried on sizes to ensure I ordered the right one. Ordered online and it was quick and came easily.
Fast service, easy returns.
Great price on close out bike. Quick delivery gut assembly to my local bike shop. Great communications every step of the way to show progress of shipment. All in all…A+.
Discount price. :)
Ease of use. In store pick up
fast shipping and item as as described
Quality bikes and parts
i wanted to upgrade my trek 4500 with a new seat and pro grips. they fit and work really good. the bike works great.
It was very smooth process.
Delivered directly to my door.
prompt, great price, good customer service
Easy. Quick shipping.
Convenient shopping, easy to pick-up.
Great
Great products that you can rely on!
Very prompt shipping. I’m very pleased with the bike itself! Very quality product!
Shopping for my third FX, it was nice to see all of the variations and available options online, rather than browsing a limited selection at my local Trek Bikes shop. I picked out the model I wanted and had it shipped to the store. They assembled and prepped the bike for me. The FX2 Gen4 is a major upgrade from my c.2015 FX7.2. In SE Pennsylvania in early January, I was able to take the bike up to the trail for a test ride and it went beautifully. Can't wait for better bike weather.
Ease of navigating the website. Speedy, accurate delivery.
Order came when expected. Prices on sale were good
Great bikes and service
Very easy to order, we received it quickly and the product was high quality.