Customer Testimonials

The bikes. Quality, variety, relevance! Built to last.
Bontrager accessories and clothing are awesome but limited.
But the last time I ordered a part (rear derailleur hanger) it hasn’t shown up. Was supposed to ship to ‘the store’ but didn’t indicate which one. Says it was delivered to my home but haven’t seen it.
Have contacted both local shops and they have not replied as having seen it.

Immediate shipment and provided updates.

Thanks! your online catalogue and ordering was easy to navigate.

Love both your fitness bikes and accessories.

I like how well packaged the bike came and the company seems like it cares about biking and spreading positivity through riding

Great experience and support. Thank u Trek team as always for a seamless buying experience

Great product's and service!

Fast shipping, quality product and it came very well packed.

Bike quality is exceptional.

Quick delivery. Nice selection, good products.

Yes

Simplicity of interface, compare feature, good layout and descriptions, clean modern look and feel.

Fast and easy service at a good price. The product was exactly what i wanted and what I ordered.

excellent quality. I also appreciate the level of professionalism in the product, from the manuals to the instructions. Everything works well together.

Ordering was simple and shipping was quick.

Free shipping

good choices, kept me informed of shipping/delivery progress, friendly and helpful local store personnel

Easy to use website, detailed information and 30 day return.

The website is easy to navigate. It has everything I could ever need for my bike.

Great to support a local store. Well made.

My bike is amazing and was delivered to the store quickly.

Great price on the item I bought and various delivery options were offered

Great online experience finding and purchasing my first Mountain Bike. I had a question about an extra shipping charge that showed on my emailed invoices. Used the support chat function on site and was assisted very quickly.

Wonderful customer service and extremely knowledgeable. It is not just a sale for them. It is about the interaction with the customer and how they can help you. Love my Trek store and love my Trek bike! Thank you for everything you have done for me!

Great customer service!

Easy ordering process, received a quality product, reasonably fast delivery.

Fabulous website; simple to navigate; fast delivery of orders

The bike frame was well packaged and shipped quickly.

I love the Rockville shop, Beth is super helpful and the staff are great and knowledgeable.

great bike