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Customer Testimonials
Quick delivery
I found a new seat for my Dual Sport 3 on the Trek site. It was easy to find, it was on sale, and the processing/shipping was FAST. Thanks!
Great sale deals on top quality gear!
The ease of getting the correct parts. Without second guessing my choice
I like the quality and styles.
Fast service at a great price.
The customer service was excellent. The staff were all very helpful and kind. When the line got long, folks got called in from the back to help with some quick service things. They were jumping in to do each others' jobs - it was a very team-oriented atmosphere. I really appreciated that. The good vibes were contagious!
Easy enough to order.
We've ordered six bike helmets from you at a very reasonable cost. they were either mailed to us or arrived at our local store within the week. Thank you
the new helmet came right away
I received my shoes two after ordering quick and reliable
Purchased a Red Barn 2024 Verve 3 described as "like new" condition for my wife. I was a bit skeptical, but willing to accept a bike in "good" condition. Foolish me: The bike was not in "good" condition, it was, as advertised, "like new"!
Amazing customer service. And cool bikes!!
Excellent products and quick deliveries.
It was great that I had the option to ship to my local store for free. Would love to see more SPECIAL sales events for customers that have an account.
The best
Prompt and personal service. Someone actually followed my order and kept me advised!!! I am a Trek Customer for Life!!!!!
The ease with which it all happened
prompt and quick service
Quality I can trust
Entire process and product.
You had what I needed and got it to my local dealer, quickly and without shipping fees.
Quality of products and how prompt I receive the package.
I bought a Domane 7 AXS 2 years ago and without a doubt it was the best bike I have ever had and I was 67 Years old so well versed in many different bikes over the years.
Last month I did what I said I would never do and bought an E-bike, a Trek E Caliber 9.8 gen 2 AXS and am tearing up the trails in the White Mts of New Hampshire. This has led my wife to break out of the total road bike mode and buy a Dual sport to accompany me on at least part of my off road adventures. Thanks for the bikes.
Dok Last name removed
Personal attention and expertise with the product that works best for the individual consumer :)
Always great information and suggestions. Great product line. Friendly and skilled service technicians!
It was easy and good quality
Personable customer service. Ease of picking up a ready bike at the dealer.
Excellent sales service. Very friendly and knowledgeable.
Very effective and efficient transaction through the website. From ordering to delivery, the process was painless.