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Customer Testimonials
I love Trek They are good people. Always took care of me and my wife.
Finding and purchasing the pre-owned bike that I was looking for was very easy. The red-barn website makes it easy to regularly search used bikes for what I was looking for. It would be helpful to allow pick-up options for those willing to travel to the warehouse.
Fast delivery. Easy ordering
Orderd a new rim for and older bike. Easy to find part and fast shipping.
Good interface with local bike shops
I love my cavalier trike. Great deal. Great bike. Thank you.
Great price, fast shipping to local store for pickup.
Customer service is excellent
Shipping and assembly is so simple!
Price and value of the pre-owned bicycle I purchased at Trek.com
Good customer service via online chat and telephone, quick shipping
Thank you for your excellent customer service and speedy shipping!
Ordering was easy , fast shipping, both bikes came with assembly tools and easy to assemble
The wide selection of products
They are very professional and helpful. I purchased a new bike earlier this summer and have returned several times. I also purchased online and picked up in store, and everything was delivered correctly and promptly. Definitely will tell all my friends and family. Great service and staff.
Good experience. Had the part I needed. Reasonable price.
Good selection, easy purchase & delivery
Love Trek! Fast & efficient and the products are quality. Thank you!
Easy to navigate.
It’s very convenient to be able to purchase what I need online. I do like going to my local bike shop though. It’s nice to see and pick up something I am thinking of purchasing. I will buy online again of course.
Staff willing to help improve my biking experience
It rides very well, have not had long, but I really like it.
The very helpful staff
The design, quality and user friendliness is exceptional.
Very easy and straightforward
fair price - quick delivery - I've been a Trek rider since 1985 and have even toured the Waterloo facility in the later 80s.
Nationwide service. Decent quality. Availability of parts. Good experience with past bikes.
Everything is going great. I like how aggressive is the bike and the control in the down hills. Also is a great climber in rocky spots. And I love the color and how it's looks.
Fast shipping
The customer service (reached out online once), the build quality, the technology both implemented & available as OEM add-ons, the availability to purchase from a shop & direct, & competitive pricing.