Customer Testimonials

Excellent products and qualified personnel.

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I had a great experience with the support team—my representative was incredibly helpful and genuinely eager to find a solution to my login issue. He not only assisted me through the process but also followed up via email to let me know the issue was resolved and that I could log in with my new credentials. I truly appreciate his help and the fact that he took the time to follow up. Excellent customer service!

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ease of ship to store, store assembly and knowledge of staff to recommend accessories.

Website is easy to navigate, alot of information provided on each bike

I found it very easy to order parts and the shipping was quite fast. Prices were reasonably and had a good selection to choose from. I will definitely order again.

This Bellingham store is a valued asset for information, products, and service on bicycle products, accessories, information. Very important to me.

The ease of putting it together. Smooth ride.

Your assistant Mara was extremely helpful

Bike was easy to order and assemble. It was packaged perfectly and arrived in perfect condition. Love the red color and the black accents. Could not be happier with my choice and love riding my new bike. If you need a new bike make it a Trek.

It was very easy and the prices were good

I love my new bike . It is everything I wanted it to be. The people at my Trek bike dealership could not have been nicer to deal with . They did an absolutely great job setting up my bike for me . Can’t say enough great things about the people at Pee Dee Bicycle.

just another bike

Quick helpful free shipping

Entire purchasing experience of my RockyMounts bike rack, from online order to pickup of the fully assembled item at my local Trek shop, was seamless.

The website is easy to navigate and the shipping is always very fast. Thanks!

Good job

The online website was great. Unexplaining the differences in the models. I was able to pick out a bike that worked best for me and fit properly. The bike showed up well packaged and easy to assemble and I'm enjoying riding it

They had the item i needed and it was shipped quickly.

Reputable and professional bike dealers.

I purchased the bike online. The entire process was very easy and streamlined, especially picking up my bike from my local bike shop. Within days, I was enjoying an excellent NEW bike. I'm very happy with my purchase.

Easy and very accommodating to do business with.

The ordering process was very easy and the shipping to my local bike store was very fast.

Good prices, fast lead time on their items

Mountain bike info

The Domane SL6 is a beast!! Hands down the best bike I have ever had. Rides so smooth and is incredibly responsive!

It keeps me updated on everything TREK.

FYI, I'm a regular Trek customer (at my local store), and until a friend told me that sold good, used bikes online I had no idea. I'm very happy with that purchase. Navigation through the website during the purchase was a bit of a hassle (including, but not limited to, the fact that I got the impression that I could have the bike, which was a surprise present, shipped to the store and I could pick it up. I was never able to make that work)

I was overwhelmed by the service I received when I needed to exchange a pair of bike shoes.
Fabulous customer service, helping me get mine returned, new ones ordered and arrived next day.. in time for my event! I have told so many what a great experience I had. Thank you for being so kind!

The staff at the service desk are very knowledgable and don't unnecessarily recommed expensive repairs to your bikes. I had a question about wheel-on trainers and the team member at the service desk spent more than 15 minutes talking with me about bike specifications and making recommendations regarding thru axle adaptors and trainer wheels. Trek is dedicated to customer satisfaction and ensures that consumers are well educated regarding their purchases

It was all straight forward and low effort on the users end. I just found a bike on sale, ordered it to my closest store and they assembled it. The ONLY thing that was unfortunate was that maybe mention somewhere about taxes or shipping fees with an asterisk on the bike prices, something more obvious. I expected it, but my wife was shocked when the 350$ bike became 450$ real quick. Thanks again though.