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Customer Testimonials
Amazing bike
Direct, easy experience to get what is wanted and needed
Ease and price
I like my dealer, Ernie’s Bicycles, Canton, Dover, Ohio.
Awesome bike and easy to buy.
Great price, quality product.
Excellent service from staff who are very knowledgeable. They also gave me some practical advice on an upcoming ride I will be doing.
Unbelievable bike…fantastic! But why isn’t an owners manual delivered? Electronic or otherwise?!?! I transitioned from a 2000 model bike and am unfamiliar with all the technology. I’ll figure it out, but the manual for all the 2025 tech should’ve been provided.
I was able to find the parts I need
It was easy to use, fast shipping to the store. Customer service was great when I had questions. I had a great experience.
everything, from ordering to picking the product up in 2 days at my local trek shop. Easy process
I've only used my shoes once so far and i LOVE THEM. I recommend them to my friend that I cycle with.
I don't like "clipping" in as I never dismount with the same foot, so have a good cycling shoe that allows me the freedom of not clipping in or clip in later is a blessings. The shoe is comfortable for both walking in after a ride and for cycling.
I highly recommend them.
Blessings, Sue
Great customer service
Always an excellent service
Having the local Trek shop assemble the bike at no extra charge is great
Fast shipping. The Trek Store kept me informed while the bike was being built. Staff was friendly and helpful
quick service. high quality and xxs bike frame sizes to fit kids
Great friendly customer service.
Shopping at trekbike.com is an easy way to get what you need. We are all busy these days, and having the option to pick it up in the store or ship it to your home is convenient.
Great shipping, phenomenal product
Accomplished by seller and bike shop with no problems.
Easy to find what you’re looking for and GREAT return policy. Great at standing behind your product
free shipping to my local store
Adam and team at Island Bikes were awesome.
Product was shipped expeditiously.
Easy order process and my local store had it ready in a few days
Always perfect, thankyou.
Easy to order and free shipping
Was great! Just told my buddy about the deal we got and he got on the site moments later to look for bikes for his kids.
Good selection, good products for the cycling enthusiast and ease of use.