based on 7258 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Veronica took her time to talked to me about everything related to the purchase of my shoes. She was wonderful.
The fellow that waited on me was superb and gave me great pointers
Great customer service. I had to return my shoes today and the associate was patient and pulled out many pairs of shoes until I found the correct one.
Friendly service. Excellent knowledge of merchandise. Good choice of good brands.
Knowledgeable assistant that guided me to the right shoe and size for my needs
Your store is always inviting and well stocked, but it is your customer service that is the reason I shop there. It is outstanding! Thank you for another wonderful shopping experience!
The one on one assistance to pick the perfect items
Expert knowledge of the products.
Careful attention to detail.
Very good selection.
They are very thorough in the shoe fitting process
Fit like a glove and service was great.
Isaac was very helpful in helping me pick out shoes. The entire experience was great!
I was very grateful to be assisted by Marni when I visited Fleet Feet on Thursday. I brought my old shoes which were worn down considerably on the outsides…. After I explained and she saw how I was wearing my sneakers, she brought out 3 different styles of suitable shoes. Her knowledge of sports’ shoe wear was definitely apparent as she talked and explained how she was going to help me.
I trust the well educated in sports shoes staff at Fleet Feet and, yes , I definitely will suggest and strongly advise my friends and family to frequent Fleet Feet, when in need of sports shoes.
Quality and helpfulness of employees
The knowledgeable help of the associate.
I love that you hold community events/ races. I also love the bands of shoes that you carry
Sales associates amazing! Welcoming
And helpful. You had the exact product needed for Father's Day.
Kim worked very patiently with my stress fracture. and fit.
Friendly and knowledgeable staff.
Very personal and so willing to help and make sure I was comfortable
The selection is amazing, as is the brand selection.
Good customer service (Heidi was great!)
Knowledgeable staff (Heidi was great!)
Quality products
Convenient Clemmons location
Great personal service, very help finding the correct shoe for my over pronation
The time spent with me trying different shoes to find the “just right” one. I didn’t feel rushed and my sales person was awesome!
Customer service is always great. The sales associates know what they're talking about and want to ensure the fit is correct.
Why do I have to ask that my frequent purchaser discount is applied? It should be automatic!
Everything
They always find something in my size in the store or online. The associates are patient.
I liked when I walked in, and Madison was willing to help me with my plantar fasciitis, first, and then direct me to the right shoes. I thought it was terrific customer service.
Very professional and knowledgeable in fitting the right shoes for my needs.
Customer service is very committed to customer Care.
Your staff is so helpful and knowledgeable. They always help me find the best shoes for my feet and for what I want to do in them.