based on 3899 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excelente!!
I like the fact that my new shoes fit and provide the support I need.
Knowledgeable and very friendly staff members !
The sales associate or shoe expert came off impatient and didn’t seem knowledgeable.
Emily is the most knowledgeable shoe salesperson I've ever met. I don't know what you're paying her, but it's not enough.
I come to Fleet Feet because of the technical scanning and expertise of the sales staff to match us with the appropriate shoe for us.
Just took my first run today with my new shoes. Love them! The staff was excellent, very patient with me and very knowledgeable. It was one of the best shoe buying experiences I have ever had. Thanks Jessica!
Always helpful and knowledgeable
Great service, our salesperson was fantastic
Personal touch with professional insight.
Service was amazing! But, it was just our associate. All the others, were not interested.
Excellent customer service very knowledgeable .
My associate was VERY attentive! She helped both my daughter and I with feet analysis and new shoes. We didn’t feel rushed at all and her recommended shoes helped both my planter’s faciatis and my sore ankles! I will be purchasing more and recommending the store to everyone! Thank you Fleet Feet!
Great service!
Doreen Viola is by far, the best associate at Fleet Feet in Augusta Georgia! She is patient, kind, helpful and willing to make each customer feel special. I've already recommended her to friends and she has made 2 visits, from myself, feel welcomed! Doreen Viola, ask for her!
Great selection friendly people
The best products for runners and employees who really know their stuff
I loved kannon
Very helpful and friendly employees.
Associate tried to sell us most expensive shoes even though we had specifically asked for shoes that were on sale for Memorial Day weekend.
Other than being super busy w/ wait times, I have never had anything but pleasurable experiences here.
They are very good!!
Nice staff clean store
It was a great store. They were very personable and knew what they were talking about.
The sales associate at the Woodbridge VA location was very knowledgeable and friendly. She made me laugh the whole time I was there and everything she said about the shoes I was able to notice. I was very happy I went to Fleet feet to get my shoes and happy she helped me. I would definitely recommend this location to someone.
Super helpful! I got exactly what I was looking for.
Feels very customized! The associate that helped me was so nice and knowledgeable, and even though the store was busy, he did not rush me to pick.
Very attentive service, Gray was super knowledgeable and helped me find a great pair of shoes!
The whole process was great, did not feel pressured to buy. The person helping me was very nice and knowledgable.
The associate was absolutely amazing to work with!