Customer Testimonials
Good customer service.
reliable
Usually response is good.
friendly, knowledgeable people that come to the house to add gas.
My refill is now managed by the supplier without my monitoring the remaining volume of propane. When I have a question, I can get complete information from the office staff. I especially appreciate the opportunity for advance notice of fuel price in late spring/early summer. The billing statements are now easily readable. Thanks so much! Judy Baghose
The technicians arrived on time and were very friendly and professional. They were able to quickly find and fix the problem.
Excellent customer relations with office and delivery staff
Since installing remote gauge we have had success keeping tank filled.
Always have gas.. on auto refill and that is so comforting so you know you will never run out.
The ability to be on a budget plan and have that service available.
To speak to friendly and dedicated staff. It’s great living in a small town and know you can speak to a real person that is respectful and not have to go through a bunch of automated steps to ask a question. I know this is comforting for elderly people who have difficulty finding answers to questions that they have.
Thank you all for being so thoughtful and kind to me. It’s rare anymore and Freeman Gas in Brevard is amazing!!
Thank you so very much!!!
Cindy P. Miller
They always stay on top of my propane needs. I like that I can monthly budget my payments. Friendly professional driver.
Responsive, dependable, careful re shrubery and plants, etc.
Short time to deliver
Prompt service, consideration and customer care.
Service when I call
Very friendly on the phone. Love that they keep our tank filled without having to call for service!
Always excellent service.
Quick response to delivery needs.
Love Freeman! No problems; have shown up twice to refill without even calling! Enjoy dealing with Freeman these last three years.
Timely with the autofill
Local office, friendly staff.
Professional, polite and always accommodating to our odd schedle
Attention to filling my tank
The friendliness, sunny voices of the ladies who promptly answer the phone.
A real treat to hear a lovely voice answer the phone at Freeman Gas
Delivery and service has been when scheduled
Freeman Gas has been our choice.
I only have one complaint. My father's name is First name removed R. Hricinak NOT First name removed E. Please make the correction in your system for future invoices. Thanks!
The delivery service is prompt. We call for refill of our propane and it was delivered within 2-3 days.
Your employee was very courteous.. when he delivered the propane to our house.
We have used Freeman Gas since we first built our house over 30 years ago. We still have the same tank that is located outside. It has survived major storms, snow and icy conditions. Our house is located on a mountain. To reach us you have to drive up a gravel road and our driveway is quite steep with very little space to maneuver, however, Freeman Gas has always delivered our gas as needed.
Great service and pre payment plans.
I was very happy with my recent propane delivery service. Your technician was professional, timely, and courteous.
I also had called you for service on my fireplace blower fan. Your technician, Randy, came out timely and was very courteous and professional. Unfortunately, he was not able to fix our failed blower during his visit because the staff with whom I contacted by phone to schedule the service did not pass on critical information I gave them prior to Randy's visit--namely the model and serial numbers of my fireplace I gave them about three weeks ago so they could look up the needed parts, the price of the parts, and ordering of the parts so Randy could have them with him during the service visit.
Time and cost are critical for a business to survive. The failure of your receptionists to pass on critical information prior to a service visit will now require a second visit for you to repair our fireplace. This will cost you extra expenses for your technician's travel and time. i would have given you a much lower score because of this, but was impressed with Randy's agreement to come and look at the problem for no charge so he could pass the critical information to your "ordering" staff. I hope that you can order the part and schedule a new service ASAP. And please accept this as hopefully helpful criticism.
Friendly service