Member Testimonials
Great facilities. Friendly staff. Hope to join in the pickleball fun soon.
I don't go to Poole, my membership is at Taylor. I love Taylor because I'm always recognized and respected by members and the staff. I been attending the YMCA for a very long time. I just love the air I breathe at the Y. I don't feel comfortable anywhere else.
I feel seen. It’s always clean. The staff is so friendly, and seems to really love their jobs and each other. That makes a difference.
Everything, friendly staff, comfortable environment, easy to locate, good parking spaces, just everything.
Friendly staff, positive environment.
I like the facility, the personnel, and the programs. An indoor pool would be a plus.
Friendly atmosphere
The safe space created with the front desk ensuring only those with membership are allowed to entry. The equipment is well maintained and functioning and the facilities are clean.
Friendly staff
Clean
Clean, friendly, professional staff.
I love how the instructors are so friendly! They even remember my name and that means a lot. The greeting/sign-in staff are so kind as well. JEFF IS MY FAVORITE GIVE HIM A RAISE! Love this YMCA. Also, can yall have a pilates class on the schedule? or yogalates?
Professionalism at its best in a family like atmosphere!
Everything
Good people, friendly and helpful
Good place to exercise
The staff at Poole Family Y is amazing! Everyone is friendly, the group fitness instructors keep everyone motivated (try to get into 1 of their classes always full), and the membership people there aren’t enough words to say what a great job they do!
I wish the facility was bigger and we could have more classes at the same time (don’t know it there are enough instructors.
Overall this facility feels like family a safe place I can go for both my physical and mental well being.
Everything! Staff, equipment, facilities, special classes. Always a pleasant experience when I am there.
Everything
I found your front desk so helpful. The environment clean and well organized. Enjoy every minute. Thank you
Friendly staff and clients. Very clean place,
Everything
Edit it is clean that it is safe and their equipment is up-to-date
I love the classes. (Though wish Strong was not taken away) Maggie is a great instructor too! Most of the staff are very friendly and helpful :)
Excellent classes, knowledgeable instructors and good community!
Greatest staff and facilities around!
Sauna
Spin classes and pool classes
Very friendly staff.
Incredible value! Works great for us because we use the weight room, locker rooms, sauna, daycare, and some classes. We’re very happy.

The staff really does care!