Member Testimonials
I enjoy the Spin Cycle classes. This YMCA has excellent instructors.
I enjoy the social aspects of membership.
The YMCA staff are friendly, helpful, and professional.
Great parking, lots of activities
front desk staff are friendly and helpful; place is clean; thanks for putting colored towels back for cardio equipment; good selection of equipment but weight area can get crowded. it's getting expensive for two seniors!!
I find all the people at the Poole Family YMCA friendly and helpful. The facility is clean, well organized with sufficient equipment and scheduled programs to meet everyone's needs. The trainers are wonderful!!! It is a pleasure to do my workouts there.
Safe and friendly atmosphere - many different exercise options.
The staff was very courteous and helpful.
The staff is friendly and helpful. The equipment is a good assortment.
It’s a very clean & friendly place. Everyone, both employees and other members, are pleasant and helpful. A place to succeed! Every space seems well used and there is so much to offer.
I’ve just started & I look forward to coming every day.
Thanks for all you do.
Pleasant employee's. Nice facility.
Great staff
Wonderful instructors. There's a welcoming atmosphere not just among staff, but also the patrons! I can't imagine working out anywhere else.
It has a nicer relaxing feel, friendly staff, and a variety of activities for all age groups. The highlight for me is being able to shoot a little hoops, I’m 74 and have not been on a basketball court in a while. I love watching the kids play basketball while I’m walking on the track that over looks the courts. The sauna is a big plus nice way to end a workout.
Strong support for wellness
Everyone there is so friendly and there was always so much going on all kinds of fun stuff for all kinds of people all kinds of ages
Staff treats members like family Great support and encouragement
The friendliness, concern and consideration of the staff are major factors in the membership experience at the Poole Family YMCA.
Staff/Instructors
Facility
Atmosphere
Value for money
It would be nice to get more aircopn in the cycling studio. Can get very hot in there during full classes.
Friendly staff, easily accessible equipment and hours of operation. Also, there’s a good variety of classes.
Helpful staff, good equipment, other resources
Melissa and Brian are very helpful and cheerful to my husband and I.
It is clean and updated. Great staff.
Good family friendly fun.
The staff is very attentive and caring.
Fun, informative, friendly instructors, Staff, and even members. The facility is always clean and everyone is always very professional but also down to earth. I feel like I am among family here
Clean facility, a lot of various types of group fitness classes, activities, and community involvement.
Everyone is always very nice during pick up. Often our daughter doesn’t want to leave or wants to be picked up later so she can stay longer.
My daughter enjoys the experience (crafts/activities/games), so that makes me happy.
The coaches are wonderful
Its positive and friendly. My son has grown in his confidence and loves going to the Y for basketball!

Ease of booking, customer service is fantastic, and the kids enjoy camp!