Member Testimonials
The friendliness, concern and consideration of the staff are major factors in the membership experience at the Poole Family YMCA.
Staff/Instructors
Facility
Atmosphere
Value for money
It would be nice to get more aircopn in the cycling studio. Can get very hot in there during full classes.
Friendly staff, easily accessible equipment and hours of operation. Also, there’s a good variety of classes.
Helpful staff, good equipment, other resources
Melissa and Brian are very helpful and cheerful to my husband and I.
It is clean and updated. Great staff.
Good family friendly fun.
The staff is very attentive and caring.
Fun, informative, friendly instructors, Staff, and even members. The facility is always clean and everyone is always very professional but also down to earth. I feel like I am among family here
Clean facility, a lot of various types of group fitness classes, activities, and community involvement.
Everyone is always very nice during pick up. Often our daughter doesn’t want to leave or wants to be picked up later so she can stay longer.
My daughter enjoys the experience (crafts/activities/games), so that makes me happy.
The coaches are wonderful
Its positive and friendly. My son has grown in his confidence and loves going to the Y for basketball!
Really like the classes offered throughout the week.
Friendly staff. Nice facility.
The features included at the Poole family is just what I need to run, workout, use the gym, have a good time at the sauna.
Very nice staff, good communication!
Aria always comes back super happy & excited about the next Y adventure.
Friendly and clean
Clean gym with modern well kept equipment and a positive atmosphere. With the level of facilities and other programs/classes that the YMCA offers I see it as the best gym membership for the money in the Triangle.
Close to the house
Family friendly and respectful environment
Supportive environment for my daughter to learn in
Very friendly, clean facility.
The accessibility from my home and office. The cleanliness of the facility and the courtesy of the staff there.
The staff are very friendly and very helpful.
Welcoming and friendly environment! Something to appeal to everyone.
I joined the Y in February 2024 and it changed my life. The LiveStrong program (for cancer survivors) was my initial class. I felt accepted, understood, hopeful for the first time since my cancer journey. Staff, volunteers, members are all very gracious, loving & helpful. I’m a HUGE fan of the Poole Y.

Staff treats members like family Great support and encouragement