Member Testimonials
All of the trainers are knowledgeable and caring.
I love all of the opportunities to help the community like giving tree at Christmas.
There are so many things to do & I can't wait to completely retire so I can spend more time taking advantage of other things you offer and make more friends.
One of the best things I've done is join the YMCA.
Thank you,
Connie
variety of classes & equipment
friendly staff
Classes are at a great time for my schedule. The classes are well run and instructors are great.
Easy
Very nice
The workers behind the desk. The qverall vibe of the atmosphere.
Nice experience with great people!
I love the clean facilities, the variety in classes, and in the summer, the pool is my favorite! I have also been impressed by how warm and welcoming the staff are - even when they are busy they still greet me!
The summer pool, the personal trainer, the indoor track, LOTS of workout equipment, always being greeted when I walk in the door (that's super nice), the cleanliness, the good lighting (it's nice and bright inside), the 2x/week morning class that's my speed (Thrive I think it's called).
Wonderful community of people. All of the staff are courteous and caring and the instructors are top notch
Equipment, classes, feels like family
I love the classes & the growing number of offering times.
Super clean, great instructors!!
From the front desk to the workout area the Poole Family YMCA is great! The workout area is always clean and so are the locker rooms. A very comfortable place to workout.
Very helpful, friendly staff. Good equipment. Close to my house.
Facility equipment and staff
I like being able to maintain my health while meeting people at the same time
I came to play pickleball. Nice that you had 2 nets up (one for the first hour, two after that). It would be helpful if you provided balls. It seemed like there was one ball and after that, people were saying, "I'll get my ball". I frequently play at kraft. They provide a small basket of pickleballs for open play, as well as a whiteboard for players to sign up to play.
Very happy with the regular equipment updates on the wellness floor. Feels like the experience has regularly improved since I signed up. Not sure if a building extension is in the cards in the future, but more gym space would be a welcome improvement in the future. It can get crowded after work. As-is y'all do a great job with the space you have available.
Very welcoming at front desk, lots of equipment options and class options. Like the puzzle. Like the Christian influence
I love the environment at Poole Y! The love, the kindness, the community, the staff, the personal & class trainers, the members, the facility! I love it ALL!
Best staff and facilities. We love the Poole YMCA
Great instructors, friendly staff, and gifts for participation! Y is always clean and equipment up to date.
Lovely people, amazing equipment! Excited that I joined!
Variety of classes
Most welcoming place
Clear communication
Poole Family offers many different options for wellness. I love the classes, cardio equipment, and indoor track.
Noah has done a great job with communication. The coaches and staff are well prepared, and my son—who is not participating but there to support his brother—was very thankful for the headphones at the sensory table.
Promote a positive learning environment with an emphasis on teamwork

Poole is a warm and welcoming environment. The staff is very friendly and trained to help members to succeed in their goals.