Member Testimonials
Water aerobics in the pool. The Thrive group. Would like to see more classes for seniors. More stationary bikes (not spin bikes), a better rower (higher up from the floor), more seated steppers. Lots of seniors develop foot/ankle problems and need these items for a complete workout.
So many things, I love the classes & trainers.
Everyone is so friendly, supportive, helpful and all good things.
I try to come 5 days a week and it’s what gets me out of bed in the morning. We’re encouraged to do our best without going too far.
Thanks for being you!
I love that the people there are a friendly & respectful community. I’ve made great friends & I love the classes. It’s a great way to stay healthy!
Staff friendly
Safe environment
Communication is clear
Love the outside pool and water aquatics in it . Sure wish there also as an inside pool as well . I don’t like to drive further to do aquatics in the winter Months.
The group fitness instructors are wonderful. I have had classes with Janice, Carlos, Rebecca “Becky” and have gotten personal training from Laura. Pickleball court times this summer have been convenient. The YMCA is clean and inviting. Front desk staff are helpful and welcoming.
Clean, friendly staff (front desk) beautiful weight area
friendly, knowledgeable staff; exercise equipment; gym; however, don't participate in any classes. good communication with members if Y is having issues (towels, lights). A bit expensive but I guess I am helping the community in some way.
Friendly kids zone staff, welcoming atmosphere, clean accommodations
Excellent operating hours; pool; much excellent exercise equipment.
Very very nice and helpful 👍
pool
Nice y
It provides a variety of activities and areas to keep your body moving (which I love). I enjoy the classes the most, and the instructors are always motivating while keeping the class challenging but fun.
Also, the front desk staff are lovely. They are kind and always point me in the right direction when I ask for help or guidance.
It’s usually clean and the staff are helpful and friendly. I don’t like that people put equipment on the walking track and working out on the track.
The childcare staff are kind and consistent. My kids feel comfortable there. I like all group fitness classes I've tried. The instructors are welcoming and helpful.
We really like the camp. The hours are very good for families who work full time and the counselors are al very good. We prefer camps that don't provide food because our son has diet restrictions so it is way more simple when food is not provided because then everyone just brings what they are okay with their child eating and not offered things parents dont want them to have.
My children love day camp at the YMCA. They love the leaders and their friends. They are entertained throughout the day and stay busy. This has been the 3rd summer we have placed our children in camp and look forward to it every year.
Friendly, fast & easy
The friendly and competent staff, clean and updated equipment. Senior programs.
The staff, the activities!
My son had a great time!
Clean
Lots of new equipment
Properly operating sauna
It’s all starts at the front door. The desk staff is amazing, friendly, efficient, fun! The trainers are wonderful! They care, they know their stuff, they get to know the members. The facility is great. It’s just the right size & the equipment is new & clean. The classes I take are more fun than you can imagine!!!
Professional and friendly staff.
Overall, I enjoy coming there and working out. Haven’t used other facilities yet.
But I do have a suggestion: When kids are playing in the gym, it can get EXTREMELY LOUD! I might suggest some form of sound deadening panels that drop down from the ceiling during those times. They will help absorb some of the sound.
Very kind and personable staff! Felt very close like a family.
The staff and people are so kind. Been there less than a month and already being greeted by name.
Friendly staff and knowledgeable instructors

We absolutely love our Poole Family YMCA! It has been an incredible place for my family to stay active and connected, especially through the youth sports programs. The welcoming, family-first environment perfectly matches the values we hold close in our own home and community.
As a fellow Garner local and the owner of Spotless Workplace, I also can't help but notice how clean, bright, and well-maintained the facility is kept for everyone. We are proud to be members here and look forward to finding ways our commercial cleaning team can partner with or support the Y’s great community mission in the future!
Thank you to the entire team at the Poole Y!