Member Testimonials
I really enjoy the Thrive group.It would be great if people did not sit on the exercise equipment & just look at their phones when others are waiting to use the machine.
I love the clean bright and airy atmosphere. The staff is friendly, knowledgeable, and accommodating! I love the convenience of booking classes, the ease of using the app. It has been an altogether pleasant and beneficial experience. I look forward to my time there and the fact that I can tailor my fitness regime.
The Poole YMCA is one of the best clubs for excellent classes and excellent equipment. We love it and will continue going .
Friendly, competent staff and managers, cheerful instructors, and trainers. Terrific equipment variation and quality. Great selection of well-instructed courses and gym activities (pickleball, basketball, badminton, cardio drumming, etc.) They make the most of the space they have. Clean, unlike the facilities and gyms of the Y's when I was a kid. It's my go-to spot for a great workout and a cheerful day. I don't know what I'd do without it.
Wonderful place
The variety of activities and equipment available. The friends and all the friendly and helpful staff members. It’s just a fun place to be.
Friendly staff with how can I help you attitude.
You have the best staff at Willow Springs Elementary, my son really enjoys the mornings and afternoons!
Jared Hiegel
Happy to see an equipment refresh and the 110 and 120 lb dumbbells are very welcome additions!
Great facility, great people!
Love the instructors! Love the classes!!
Everything, the peeps (staff and members), the facility, the community!
The staff are professional and courteous and people you meet are easy to make friends.
Still wish we had cardio classes (not virtual) mid morning on Tuesday and Thursdays before or after body pump...Stacy at Alexander is an awesome step teacher...step would be great.
The staff is very friendly and the fitness center is positive attitudes and people are all friends
The Poole Y is terrific. Friendly people and clean well managed facilities.
We’ve had a great experience at the Y so far. The staff are always warm and welcoming to my family, which makes every visit feel comfortable and easy.
My daughters especially enjoy the Kid Zone while we work out—it gives us peace of mind knowing they’re safe and having fun. We’ve also really appreciated the track out and summer programs, which have been a great fit for our schedule and for keeping the kids active and engaged.
Overall, it’s been a positive experience for our whole family, and we’re glad to be part of the community.
The staff and group classes
I primarily use the Y for group fitness. The variety of classes, times and instructors are great. Knowing how fabulous the instructors are keeps me consistently coming back and achieving my fitness goals. My one recommendation to the Y is to please install more fans in the group fitness room.
There is great balance of teaching the skills for new players in the game and also play. Good sportsmanship is also taught and modeled well.
My son is autistic and this is his 4th season playing sports with the Y but his first playing Football. Noah and his staff are fantastic! They always include my son in every play and answer all of his questions. His teammates are so good to him and encourage him to try his best. We couldn't ask for a better fit for our son to learn new skills, sportsmanship and to continue to grow and be part of a team. His confidence and stamina has vastly improved in a short time. And he is proud of himself which is all that really matters to me. So very thankful for Noah and his team's dedication to bringing out the best athlete in every child regardless of ability level.
I love all the staff members located at the YMCA Poole location. They are friendly and customer oriented assisting in every way that can to make sure you get all the membership benefits. I would strongly recommend this location to all my family, friends and acquaintances.
Enjoy using the Poole Family YMCA.
The women's sauna....was only 160 last Monday. It was set to a 7 - I turned the dial to a 10. A female employee did a "bathroom check" - which I appreciate!!! I think, though, when she checked the dial of the sauna, she adjusted it down to a 8, because when I got out, it was turned down to an 8. I do not think that dial moved to 8 on it's own, right? Can we please make sure the sauna is hot?? 170-180? A 20 minute session is what is therapeutically recomeneded, and at lower temps, I have to stay in there 30+ mins, which takes time away from family, work, etc.
Friendly welcoming environment makes it an easy choice. Staff makes the effort to know your name and why you are there. A real community.
We love the new equipment, it’s smooth and easy to use.
Friendly staff, kept clean, a lot of good classes offered.
The kid zone staff are consistent, attentive and remember my kids name which helps them feel more secure when I leave them.
The instructors are welcoming and encouraging. Robin and Rose are two of my favorites.
The locker rooms are always clean and well kept.
The classes
Childcare, pool and the best exercise classes and instructors!