Member Testimonials
I would love to see additional classes between 1PM and 4PM. The morning classes quickly fill to capacity, sometimes just hours after open registration. Additionally, more classes would reduce the lack of parking in the morning. This is a constant complaint I hear from many members - old and new.
I hear from many members who register in advance to "hold" a spot in a popular class then cancel late. Can something be done about that? When the sign-in kiosks were first installed, it was announced that it you cancelled late or were a no-show you would not be able to register going forward. Has this been implemented?
Can something be done about members who participate in class without registering? Take roll? Have a manager standing at the door? Or near the sign-in kiosk?
Many members have become complacent about wiping equipment. Can additional signs be placed around the equipment? Can the instructor announce a reminder to wipe the equipment? Is staff empowered to remind members when they observe noncompliance? Or empowered to thank a member when they observe compliance?
Thank for asking for member input !
Front desk staff is always friendly! They are positive and welcoming, which I really needed as I have been doing my knee replacement therapy. They always compliment me on getting stronger. They make this rough rehab so much more bearable!
This is one of the good ones in the triangle love it.
Clean. Efficient check-in. Friendly staff. Great classes. Reasonable price
Great service and lots of work Out equipment
The people/staff are great. My trainer Jada is fantastic--really knows her stuff, does a good job at listening to her clients and pushing them in appropriate ways. It's a friendly, clean and inviting place.
The classes and the friends
Good value and lots of variety of programs. People are very friendly.
I love everything about it. The people who greet me at the front desk, the instructors, the variety of classes offered, the facilities (always clean and well-maintained).
Friendly staff and a great selection of equipment. Lisa Strong is my personal trainer and she is very attentive to my training needs and I’ve gotten great results.
i absolutely can not stand taking a shower after working out because of the water saving shower heads. It takes forever to wash the shampoo and soap off because the stream is so weak. I remember a time when we had normal showerheads and it took way less time to shower. How do the water saving heads save water if you have to spend 2-3x longer rinsing off????
Friendly staff. Efficiently run.
Interacting with members. Friendliness of staff.
Staff and membership friendly and inclusive. Nursery for children option for parents and grandparents very helpful,
Front desk staff friendly and responsive to members needs . Clean facility. Love heated outdoor pool.
Accepting atmosphere. Everyone is so nice
YMCA of Triangle is a wonderful club for entire family. from kids programs like YOTA to Seniors Thrive programs and classes. It is undeniably most important part of the life of our family
Excellent facilities and staff! Your staff at the A.E. Finley are a massive asset to your reputation in the community!
Was there ever a coed hot tub either on the indoor pool deck or between the locker rooms?
Back in 1989 I was one of your initial members
Friendly staff, indoor and outdoor pool and the variety of class offerings
Access to facility, excercise classes and equipment
The heated outdoor pool is the only reason I am a member.
Friendly
Staff are nice and will guide you in various areas. The facility is big and nice. The place is super busy but has ample parking.
I can't believe I never did YMCA before, there are so many of them and very close to where I am always located in the moment! Raleigh and Wake Forest. Love how clean they are, and the Staff is very good and helpful.
I lovedthe yoga class that I attended and love that you offer late evening classes.
love it
no comments
I love the customer service and convenience for travel to and from my home
For me it is close by and very easy to get to. I am 72 years old and love all the 'Thrive' classes offered and participate in one at least 4 times a week
I feel like part of the community, it's very endearing to be amongst friends working towards wellness.