based on 9383 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
All of our requests for editing were handled in a friendly manner.
While not great when trying to order from my phone, it was easy on a computer. Product is really nice. I would have liked to be able to be more flexible with the pictures I as able to choose between products. Overall good, though.
Prices were a bit steep but the photos were great.
The photographers were easygoing and kind, putting my daughter at ease. They took time getting perfect shots. The pictures turned out amazing! I was super impressed that UIW offered this service.
Fast and great quality.
I like the pictures.
Easy and fast delivery.
Very pleased with the purchase of our graduates pictures.
The Custer service rep who helped me was awesome!! My pics however were awful- huge white glare on her diploma so it looked like her just diploma was white- it was perfect white square. I thought when I saw it in the proofs it was on purpose so I wouldnt try to get a pic without paying- never occurred to me was really there. I sent them back and the rep sd she would note to remove that. Haven’t got the news one yet. This is my daughters 3rd college degree- this is the first time her pics turned out poorly.
Make sure all pictures are acceptable and look appropriate before they are sent to the buyer. So we wouldn’t have to go back n forth via email discussing a messed up order. I do appreciate you on making the pictures over but I will see how the outcome when I receive them
All but two pictures of my daughter were very bad, most of them were not even of looking at the camera ( but instead watching where she was walking). Previous grad pictures at Winthrop had background shots of Winthrop buildings or key landmarks. These had railings, etc. In the picture with her. Not worth my money to buy those!
So easy and fast!
Great products! Pictures turned out amazing!!
Way too expensive than too many emails
I needed assistance, I received a great service and my requests was successful.
Never received photos orderd
2 of the 3 photos are not print worthy. They are grainy, poorly lit, and amateurish. Very disappointing and not worth the money.
a little expensive for some people
The picture was bend when it arrived.
My daughter’s eye closed in picture. She knew this when picture was taken but photographer wouldn’t retake. Instead I pays an additional 25 to edit picture. I purchased a second picture taken outside and a shadow is across the face in picture. This was not evident in proof.
I didn't receive my pictures
I didn't like the photos; I paid extra to have the shine removed and they turned out worse. I bought a keychain and the photo fell off in less than a day.
Pictures were awesome
Exactly what we ordered and pretty fast delivery
Very quick delivery. The pictures were just what I wanted. I had a hard time deciding what to buy! I would have loved to have gotten every single one as my daughter is the first person in my family(including siblings(& their kids) my parents, grand parents, and on back in the family tree to graduate college!
Captured some closer up photos of our grad during the ceremony. Very easy to order.
Great photos and easy ordering.
The pictures turned out great!
Pictures turned out nice!
Very nice photographers - great photos
I still have not received my photos and they will not respond to emails.