based on 7920 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Send the picture with the grey colored background instead of almost black. The graduate is difficulty to see when place on an almost black background as their caps and gowns are black as well. The “proofs”background was not black but it was grey.
PIctures turned out great and ordering was easy.
I liked the quick service and how nice the pictures came out.
I paid hundreds of dollars for pictures that were "retouched." I received the original proof pictures "no touch- ups" "blemishes" were not removed. If I had known I would receive my pictures with NO touch ups, I would have NOT have wasted my hard earned money.
Touch ups are also NOT available for other products. I was disappointed with my products digital prints, photos, and the two mugs I purchased. Very disappointing, especially for such an important event in my life.
Thank you for capturing a photo of my daughter at her Graduation!
Paid $15.00 per photo for glass glare removal. Full glare was NOT removed. I messaged asking about it and was told that the removal is done by AI and the result provided is the only outcome they can achieve. I feel as though I should be refunded as the full glare was not removed. Very disappointed in this company and will not refer others to it.
Price was high, 2 photos were good, the 3rd was poor, not really of my kid.
I'm guessing that images are made slightly blurry prior to purchase. I wasn't sure of this while editing, so I was worried that cropping the photos would make the resolution worse. Maybe put a note somewhere so users understand that cropped photo resolution will be fine? Thanks!
Your professional team always makes me smile. Over the years I have been able to get very nice photos of my family members. I have always gotten prompt deliveries as well. Thank you once again!
Friendly, helpful, and prompt.
The pictures were terrible quality to cost as much as they did!! They should look more professional.
We didn't receive a picture? Who can I call?
Downloaded the images from the email. Would have preferred to download immediately after payment.
The photos arrived by mail
Still waiting for the magnets.
Easy to use
The photos offered were green screens and not fully taken to be the best photos. The instructor said “stand here” and that’s all. No adjusting of the body, facial expression gown none. I believe it was very mediocre work.
Ordering is cumbersome. Photos should have been decently cropped by you. Photo arrived with cardboard in the envelope so how did it get a crease? Before packaging?
Excellent photo choices
The quality of the pictures were better than similar companies
quick and easy correspondence
Very quick turn around and great pics
Nice pics. High quality photo paper.
Maybe when shipping photographs insert corrugated cardboard or something more than one piece of cardboard no thicker than the photographs, so they don't arrive curled or bent. When has a note on the outside of the envelope to not bend ever worked? I'm still trying to straighten the 8x10 photos, The pictures are wonderful!
Got pictures at the events that I never would have gotten.
Picture taken I knew my eyes were closed & requested a quick retake, photographer said no had to keep moving with next graduate. When I got the proofs sure enough my eyes are closed. Sad because it is the one I really wanted, just finally walked across the stage all the hard work put in for that moment only to have a picture with my eyes closed.
Very easy to access and they offered individual buys not just packages.
Fast dependable delivery. Backgrounds, especially of the bell tower, are great memories of campus.
Photos were extremely overpriced.
prices were good, quality is good
You should have a piece of cardboard in the envelope with the picture. My envelope was folded and put in my mailbox, which in turn folded my picture.
The pictures are TOO expensive!! It’s set up in such. Way that parents have only one option and many families can’t afford the packages that are offered.