Graduation Foto
West Forest
Ypsilanti
MI 48197
United States

Average rating: 6.4 out of 10 based on 4178 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 9, 2023 — Rated 1 out of 10 by B.Y. Graduation Foto
How did we disappoint you and what can we do to make things right?

Because mine and my ex husbands was very foggy and blurry. You can make them right if you send new ones

Report a concern   July 9, 2023 — Rated 0 out of 10 by M.C. Graduation Foto
How did we disappoint you and what can we do to make things right?

Very expensive products, competition is 30% or more cheaper

Report a concern   July 9, 2023 — Rated 10 out of 10 by J.B. Graduation Foto
What do you like about our products and services?

Capturing special moments that I couldn't see but now I have forever.

Report a concern   July 9, 2023 — Rated 0 out of 10 by K.A.H. Graduation Foto
How did we disappoint you and what can we do to make things right?

I never received my magnet photos. I paid for them I have the receipt.

Report a concern   July 8, 2023 — Rated 5 out of 10 by J.L. Graduation Foto
How did we disappoint you and what can we do to make things right?

Photo quality was subpar.

Report a concern   July 8, 2023 — Rated 10 out of 10 by B.M. Graduation Foto
What do you like about our products and services?

nice pictures

Report a concern   July 8, 2023 — Rated 10 out of 10 by C.T. Graduation Foto
What do you like about our products and services?

Done in a timely manner. Easy to order.

Quality of the photos.

Report a concern   July 8, 2023 — Rated 2 out of 10 by E.L.S. Graduation Foto
How did we disappoint you and what can we do to make things right?

The pictures were good, but the prices were absolutely ridiculous. I bought 6 electronic prints and I spent as much as I did for his senior pictures, which included electronic files for 140 pictures. And they weren’t even 6 different pictures. There were doubles, but zoomed in more on one. The ordering was confusing. I even called for assistance and nobody ever called me back. You’re taking advantage of parents like me that just really want a couple of professional pictures of my son at graduation.

Report a concern   July 8, 2023 — Rated 2 out of 10 by H.A. Graduation Foto
How did we disappoint you and what can we do to make things right?

Your price for digital photos is ridiculous then even up charge me on EACH photo!!! ONLY reason I bought is because I want that memory with my child but most definitely will never help give you business

Report a concern   July 8, 2023 — Rated 7 out of 10 by L.J. Graduation Foto
What could we do to improve?

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Report a concern   July 8, 2023 — Rated 8 out of 10 by D.S. Graduation Foto
What could we do to improve?

Exactly send professional prints.

Report a concern   July 8, 2023 — Rated 10 out of 10 by A.H. Graduation Foto
What do you like about our products and services?

It was easy to order, the photos looked great, and we received them quicker than expected.

Report a concern   July 8, 2023 — Rated 10 out of 10 by J.S. Graduation Foto
What do you like about our products and services?

Ease of order and delivery as promised. Variety of selection.

Report a concern   July 8, 2023 — Rated 5 out of 10 by W.W. Graduation Foto
How did we disappoint you and what can we do to make things right?

When I received my pictures, they were bent. It is most likely the US post office fault, but I still have pictures that I can’t use. The creases in them look horrible.

Report a concern   July 8, 2023 — Rated 10 out of 10 by M.C. Graduation Foto
What do you like about our products and services?

Fast and very nice

Report a concern   July 8, 2023 — Rated 0 out of 10 by M.J. Graduation Foto
How did we disappoint you and what can we do to make things right?

Ridiculously expensive

Report a concern   July 8, 2023 — Rated 7 out of 10 by L.S. Graduation Foto
What could we do to improve?

The prices are high, but you have a monopoly. Lower prices, I would have ordered larger photos/ more. Graduation is a very very busy time-- offering a pre-buy with the option to select a pose later would be a nicer way to do a discount rather than trying just after graduation to get orders in right away.

Report a concern   July 7, 2023 — Rated 0 out of 10 by E.M. Graduation Foto
How did we disappoint you and what can we do to make things right?

The cost was way too expensive and the pictures were awful. My student’s cap and gown were the same color as the background, so it was hard to see my student from the background. I was very surprised by the cost of such low quality, amateur looking photos.

Report a concern   July 7, 2023 — Rated 10 out of 10 by S.B. Graduation Foto
What do you like about our products and services?

Great pictures.

Report a concern   July 7, 2023 — Rated 10 out of 10 by M.C. Graduation Foto
What do you like about our products and services?

It looks very clear an professional the pictures

Report a concern   July 7, 2023 — Rated 10 out of 10 by L.L. Graduation Foto
What do you like about our products and services?

The pictures were beautiful

Report a concern   July 7, 2023 — Rated 8 out of 10 by T.M. Graduation Foto
What could we do to improve?

Make sure the medals, cords, and slash are exposed for better photo

Report a concern   July 7, 2023 — Rated 10 out of 10 by A.M. Graduation Foto
What do you like about our products and services?

Very professional photos.

Report a concern   July 7, 2023 — Rated 10 out of 10 by T.C. Graduation Foto
What do you like about our products and services?

Great shots, quality prints & fast service

Report a concern   July 7, 2023 — Rated 2 out of 10 by B.H. Graduation Foto
How did we disappoint you and what can we do to make things right?

I purchased two magnet pictures of my daughters group of friends, and we never received them. They came separately when I first called to speak to someone they said that they would come separately than the other pictures. However, we still have not received those. I have left a message and I hope to hear back and to be compensated in someway if they are lost.

Report a concern   July 7, 2023 — Rated 5 out of 10 by K.A. Graduation Foto
How did we disappoint you and what can we do to make things right?

Other than the posed photos, the others are in motion and only see one persons face.

Report a concern   July 7, 2023 — Rated 6 out of 10 by S.A. Graduation Foto
How did we disappoint you and what can we do to make things right?

The cost was high without the picture frame

Report a concern   July 7, 2023 — Rated 6 out of 10 by G.F. Graduation Foto
How did we disappoint you and what can we do to make things right?

I think the the angles could’ve been better

Report a concern   July 7, 2023 — Rated 0 out of 10 by A.T. Graduation Foto
How did we disappoint you and what can we do to make things right?

The photos are great but the prices are far too high. It feels like extortion. Such a special day with no other opportunity for self photography means you are left with no options to have photos without paying an incredibly high price.

Report a concern   July 7, 2023 — Rated 10 out of 10 by R.R. Graduation Foto
What do you like about our products and services?

Very clear picture


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