Graduation Foto
West Forest
Ypsilanti
MI 48197
United States

Average rating: 6.4 out of 10 based on 4046 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 11, 2024 — Rated 10 out of 10 by H.H. Graduation Foto
What do you like about our products and services?

Good quality and very prompt delivery

Report a concern   January 11, 2024 — Rated 10 out of 10 by B.B. Graduation Foto
What do you like about our products and services?

Very nice
Pictures. Very easy to order and fast shipping

Report a concern   January 11, 2024 — Rated 10 out of 10 by T.S. Graduation Foto
What do you like about our products and services?

Very professional looking, high quality prints. Thank you

Report a concern   January 11, 2024 — Rated 10 out of 10 by S.D. Graduation Foto
What do you like about our products and services?

The photos were reasonably priced, commemorated my son's long awaited graduation, everything arrived quickly.

Report a concern   January 11, 2024 — Rated 10 out of 10 by R.T. Graduation Foto
What do you like about our products and services?

Fast service!

Report a concern   January 11, 2024 — Rated 4 out of 10 by S.D. Graduation Foto
How did we disappoint you and what can we do to make things right?

The cost of the photos was really high, and they didn't seem worth the cost. The individual portrait was not great, and the photos on stage were shot from a bad angle (below the stage) so they were unflattering.

Report a concern   January 11, 2024 — Rated 8 out of 10 by T.A. Graduation Foto
What could we do to improve?

Some of the photos were hard to see with "sample" acoss them.

Report a concern   January 11, 2024 — Rated 5 out of 10 by F.O. Graduation Foto
How did we disappoint you and what can we do to make things right?

super expensive

Report a concern   January 11, 2024 — Rated 5 out of 10 by B.R. Graduation Foto
How did we disappoint you and what can we do to make things right?

It’s very expensive. I waited Till it was 50% off and it still was expensive for the digital download

Report a concern   January 11, 2024 — Rated 3 out of 10 by A.T. Graduation Foto
How did we disappoint you and what can we do to make things right?

I did not like the backgrounds used.

Report a concern   January 11, 2024 — Rated 7 out of 10 by L.G. Graduation Foto
What could we do to improve?

The quality could have been far better for the price. I ordered the frame that holds the tassel. There is no hook to keep the tassel in place so it keeps falling to the bottom. I’ll have to tape it. Also “class of” emblem below the picture could have been much better quality. May I suggest gold or silver rather than the simple black and white.

Report a concern   January 11, 2024 — Rated 10 out of 10 by M.E.L. Graduation Foto
What do you like about our products and services?

I love the pictures, thank you

Report a concern   January 11, 2024 — Rated 0 out of 10 by H.D. Graduation Foto
How did we disappoint you and what can we do to make things right?

Way over priced. EXTREMELY.

Report a concern   January 11, 2024 — Rated 5 out of 10 by W.S. Graduation Foto
How did we disappoint you and what can we do to make things right?

Way too expensive for a digital pic

Report a concern   January 11, 2024 — Rated 10 out of 10 by T.T. Graduation Foto
What do you like about our products and services?

Very timely! The pictures were amazing and not overpriced. Great job! Way better than MSU graduation a couple years ago. I’m not certain who did those but the prices were outrageous.

Report a concern   January 11, 2024 — Rated 7 out of 10 by V.W. Graduation Foto
What could we do to improve?

Ojito is not really good. Background is not attractive. Picture is taken very fast and it shows. I think we should have at least 3 photographers to make a better picture. I know it’s a lot of kids, but it’s a very important moment to capture and don’t rush so much.
Thank you

Report a concern   January 11, 2024 — Rated 10 out of 10 by J.Z. Graduation Foto
What do you like about our products and services?

Professional! On time!

Report a concern   January 11, 2024 — Rated 0 out of 10 by L.D. Graduation Foto
How did we disappoint you and what can we do to make things right?

These were nice pictures but I didn't really have a choice in who took them, etc. So I'm happy with the product but I won't be recommending the company to anyone.

Report a concern   January 11, 2024 — Rated 0 out of 10 by J.H. Graduation Foto
How did we disappoint you and what can we do to make things right?

These were way too expensive and I never received mine. I waited a long time to pull the trigger on purchasing and opted to just get the downloadable image and I never received it at all.

Report a concern   January 11, 2024 — Rated 10 out of 10 by E.N. Graduation Foto
What do you like about our products and services?

Picture options were great! Prompt service and delivery!

Report a concern   January 9, 2024 — Rated 7 out of 10 by J.S. Graduation Foto
What could we do to improve?

Lower cost for digital files. I would have bought more

Report a concern   January 8, 2024 — Rated 10 out of 10 by M.P. Graduation Foto
What do you like about our products and services?

Solid product and quick return after ordering.

Report a concern   January 8, 2024 — Rated 9 out of 10 by R.M. Graduation Foto
What do you like about our products and services?

Convenience

Report a concern   January 6, 2024 — Rated 10 out of 10 by C.G. Graduation Foto
What do you like about our products and services?

Fantastic photos! I was going to hire a professional photographer, but when I saw the proofs I was so pleased that I used your photos and products. Thank you so much for making this process so easy.

Report a concern   January 6, 2024 — Rated 0 out of 10 by J.L. Graduation Foto
How did we disappoint you and what can we do to make things right?

It took so long to process, I probably waited almost 20 days to receive my photo

Report a concern   January 5, 2024 — Rated 5 out of 10 by B.B. Graduation Foto
How did we disappoint you and what can we do to make things right?

Angle of the grad shaking the hand of President Mantella was poor
Purchase options were very expensive.

Report a concern   January 5, 2024 — Rated 10 out of 10 by J.S. Graduation Foto
What do you like about our products and services?

Our photos were excellent, came in good time, and were of great quality. Thank you!

Report a concern   January 5, 2024 — Rated 10 out of 10 by D.B. Graduation Foto
What do you like about our products and services?

The photos are top notch and quite a variety to choose from.

Report a concern   January 5, 2024 — Rated 10 out of 10 by S.M. Graduation Foto
What do you like about our products and services?

I like the fact that I didn’t have to run down to the stage and take a photo. The responsibility was taken off my shoulders, and by the time I returned back to my home in Germany the photographs are waiting for me.

Report a concern   January 5, 2024 — Rated 0 out of 10 by L.R. Graduation Foto
How did we disappoint you and what can we do to make things right?

I was sent a blurry photo I paid extra for photo retouching on. I emailed customer service and no one bothered to respond. This is awful.


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