based on 5043 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great picture and nice shipping time/delivery.
USA representatives that were helpful and easy to understand.
It wasn’t pricey and was able to crop and received my photo quickly
Beautiful work
Glad I could order more pictures.
They seem a little grainey
Your company did not give me the product I paid for.
Convenient ordering
cannot believe you kept the photo for that long>I appreciated the reminder and the product arrived quickly.
Photos were well done. Color, clarity, and truly memorable are appreciated!
I like the picture. The service was good. When I ordered the picture I got the it right away.
Great quality
Prices absolutely a scam.
When mailing photos put in a different (harder, thicker, photo protector envelop) to prohibit bending by the postal service!
I called as the photos of my daughter were slanted in the proofs. I was able to talk to a person on the phone and they sent me new proofs that were much better. That is good customer service. Thank you.
We pay a good amount of money for photos and you mail them in a cheap envelope and they get bent on the mail. They have a big fold mark on them.
I have not received my order yet and there has been no communication yet to know when they will arrive.
Efficient and trustworthy services
It was fine. Easy process. Kinda burried the single photos which isn't ideal but it was an easy process over all.
Delay delivery
Reliability
I ordered my photos and met the discount spending amount , but did receive the discount
The photos looked clear online but printed out they were not
N/A
Great pictures and the staff was wonderful
I appreciate that you reach out 10 years after my sons graduation. In 2015 I did not order his pictures walking across the stage. In 2021 I lost my son in a car accident. I now have that picture that had only been in my mind to hold and share with others.
Thank you
It was fast and easy. Wasn't sure on the package, had to double check to make sure it was 2 5x7, kind of vague. Thank you.
Good quality and received in a reasonable amount of time
Quality in photo (more even skin color) could be improved, and shipping material. Photos should be shipped in a thicker or an envelope of better quality to prevent damage during shipping.
A replacement photo was offered to me. I appreciated that.