Graduation Foto
West Forest
Ypsilanti
MI 48197
United States

Average rating: 6.4 out of 10 based on 4178 ratings.

What our customers think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 24, 2024 — Rated 10 out of 10 by C.K. Graduation Foto
What do you like about our products and services?

Quick and efficient.

Report a concern   May 24, 2024 — Rated 10 out of 10 by S.F. Graduation Foto
What do you like about our products and services?

Great pictures! THank you so much for capturing such a memorable moment!

Report a concern   May 24, 2024 — Rated 10 out of 10 by T.P. Graduation Foto
What do you like about our products and services?

I loved having photos taken during graduation that we couldn't take during the ceremony. They turned out great and arrived quickly.

Report a concern   May 24, 2024 — Rated 10 out of 10 by K.R. Graduation Foto
What do you like about our products and services?

Speedy service

Report a concern   May 24, 2024 — Rated 5 out of 10 by M.H. Graduation Foto
How did we disappoint you and what can we do to make things right?

Photos are too expensive

Report a concern   May 24, 2024 — Rated 8 out of 10 by S.B. Graduation Foto
What could we do to improve?

Prices seem high.

Report a concern   May 24, 2024 — Rated 10 out of 10 by V.E. Graduation Foto
What do you like about our products and services?

East to use and fast delivery

Report a concern   May 24, 2024 — Rated 10 out of 10 by M.H. Graduation Foto
What do you like about our products and services?

The quality of the product

Report a concern   May 24, 2024 — Rated 7 out of 10 by V.R. Graduation Foto
What could we do to improve?

The images do not print as clear as they show on screen when cropped. One of my images is completely blurry.

Report a concern   May 24, 2024 — Rated 7 out of 10 by M.K. Graduation Foto
What could we do to improve?

a little too high in price.

Report a concern   May 23, 2024 — Rated 5 out of 10 by K.H. Graduation Foto
How did we disappoint you and what can we do to make things right?

For me personally, I didn't need a package deal. So I opted for the individual photos. Thought they were a bit pricey for a 5x7 photo. Then I also had one I my group that was out of focus and non repairable. But you made things right by replacing with a different one.

Report a concern   May 23, 2024 — Rated 10 out of 10 by M.M. Graduation Foto
What do you like about our products and services?

As a former photographer, it’s nice to see a company handle this event so well. Love the pics!

Report a concern   May 23, 2024 — Rated 0 out of 10 by P.P. Graduation Foto
How did we disappoint you and what can we do to make things right?

The pictures are not very good. The picture was too wide and it was cutoff at the bottom, looking different than the example shown when purchasing.

Report a concern   May 23, 2024 — Rated 0 out of 10 by D.S. Graduation Foto
How did we disappoint you and what can we do to make things right?

I never received the photos.

Report a concern   May 23, 2024 — Rated 10 out of 10 by K.F. Graduation Foto
What do you like about our products and services?

Glad to get photos

Report a concern   May 23, 2024 — Rated 0 out of 10 by C.B. Graduation Foto
How did we disappoint you and what can we do to make things right?

I emailed you as soon as I got my prints in the mail. They were mangled and bent. No cardboard was used to protect the pictures and subsequently they are unusable. I want them reprinted and sent in a reinforced envelope. I attached pictures of how they arrived to my email.

EXTREEMLY dissapointed.
Name removed

Report a concern   May 23, 2024 — Rated 1 out of 10 by T.G. Graduation Foto
How did we disappoint you and what can we do to make things right?

The photo I ordered is very blurry. When I cropped and enlarged it on the computer, it looked fine. However when I received it, the photo was blurry.

Report a concern   May 23, 2024 — Rated 9 out of 10 by A.B. Graduation Foto
What do you like about our products and services?

It’s good but expensive too

Report a concern   May 23, 2024 — Rated 7 out of 10 by E.T. Graduation Foto
What could we do to improve?

The pictures were OK, but my son's tassle was kind of messed up and had the year backwards so it wasn't readable. Also, when I paid extra for full touch-up, it didn't eliminate the shine from his sweat.

Report a concern   May 23, 2024 — Rated 10 out of 10 by K.C. Graduation Foto
What do you like about our products and services?

I liked the variety of options available and affordable!! I received my order quickly and was pleased with the quality.

Report a concern   May 23, 2024 — Rated 0 out of 10 by C.G. Graduation Foto
How did we disappoint you and what can we do to make things right?

Bad

Report a concern   May 23, 2024 — Rated 5 out of 10 by K.D. Graduation Foto
How did we disappoint you and what can we do to make things right?

Limited

Report a concern   May 23, 2024 — Rated 8 out of 10 by P.S. Graduation Foto
What could we do to improve?

Make the shipping envelope sturdier. The photos were bent when they were delivered :(

Report a concern   May 23, 2024 — Rated 10 out of 10 by A.S. Graduation Foto
What do you like about our products and services?

Nice pics. East orderinf

Report a concern   May 23, 2024 — Rated 0 out of 10 by L.H. Graduation Foto
How did we disappoint you and what can we do to make things right?

The print quality was poor. I called and I was suppose to receive new prints and i haven’t received them.

Report a concern   May 23, 2024 — Rated 2 out of 10 by M.W. Graduation Foto
How did we disappoint you and what can we do to make things right?

The images look great on a computer screen but when the prints arrived that I paid almost $50 the images were blurry and the quality is clearly not high.

Report a concern   May 23, 2024 — Rated 0 out of 10 by T.S. Graduation Foto
How did we disappoint you and what can we do to make things right?

I ordered my prints almost 3 weeks ago and they still aren't here

Report a concern   May 23, 2024 — Rated 10 out of 10 by K.H.W. Graduation Foto
What do you like about our products and services?

Made it easy to get photos of my daughter's graduation, easy ordering and fast delivery!

Report a concern   May 23, 2024 — Rated 0 out of 10 by B.H. Graduation Foto
How did we disappoint you and what can we do to make things right?

The photo of my cap had flash so it was washed out.. NOT professional at all and they are extremely overpriced. Also, the size is not always compatible for putting in jpeg form so I had to crop it properly…I think my private catholic university could have hired a better team.

Report a concern   May 23, 2024 — Rated 0 out of 10 by K.G. Graduation Foto
How did we disappoint you and what can we do to make things right?

My shot wasn’t great. Also $50 for a digital picture is a little too much. Also deceit. I got an email saying if I don’t get my pictures today tomorrow they would be 25% more expensive. So I got them… next day the pictures where actually $5 cheaper…. And the pictures looked bad. I would definitely not recommend.


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