based on 4178 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Pictures were nice, but ordering was confusing.
Would like to see better background
I loved getting a clear picture with everything in place
Way too expensive
Make them a little more affordable. Especially for low income, families or a payment plan.
NA
I appreciate the great customer service !!!
Great pictures and fast service.
Super fast!
I have been on vacation but meaning to get with you. These photos are unclear and not good quality. I would like to return.
The picture is not a clear photo. Poor quality.
Nice pictures; delivered quickly!
I ordered my photos but haven't received them yet. Delayed delivery
Great pictures
Easy website navigate.
We had an issue with the way the prints came, and they were replaced:)
The photos were great but pretty expensive.
Great pic, thx so much!
Did not like the background AT ALL! It's MSU not the state of Michigan. Only purchased it because I wanted a professional picture like I had for my other sons at different universities. Also LOVED one of the pictures but there were other people in the shot.
Prices too high and i really didn’t care for the poses
The price for a digital down load is outrageous
Good quality and timeliness.
I got 2 decent photos unacceptable
Your prices are way too high. Not sure if you actually touched up photos based on speed of turnaround and whether a person actually touched up the photos or it was just a quick computer keystroke.
Too expensive.
dont make it so darn expensive then we can afford more pics
The only picture my son got tagged in was the one with the president. I had to look on my own and found a picture of him holding his diploma but part of the diploma and part of his cap were cut out. It was terrible. I paid for them but now I wish I hadn’t. I am super disappointed. My 2 daughters graduated with the last year, one from GVSU , same as my son, and one from FSU and both their pictures were great, not to close up, had the American glad behind and my sons is so close up with just a gray background, like elementary pictures. I would like a refund unless you can somehow search thousands of pictures and maybe find a better one that you guys didnt tag him in. Please feel free to contact me, I just got back from vacation but I had planned to call to complain.
We were missing a family photo that was taken. Wasn’t posted. Not sure why.
I'm delighted with the quality of my graduation photos.
The professionalism and creativity of your team made the experience memorable. Thank you for capturing such special moments perfectly.
The picture of my son is after he shook the president's hand. He is walking away and not even looking at the camera. You really missed the moment. The portrait is a good picture of him, but I don't like the gray back ground. My daughter graduated from GVSU 8 years ago, hers was much better.