Customer Testimonials
The best bike shop in the DFW area. They support their customers, teams and provide great service and sales.
Tom was extremely helpful.
He listened to me as to the type of biking I desired according, to my purpose for riding, and proceeded to “fit” a bike to Me!
I did “fittings” and sat on different styles and did practice rides in the back area outside.
I bought a Townie and I love it! 🚲
It’s perfect for neighborhood riding or “rack & go”
Excursions!
Went ro repair shop. Both Kyle and Ben got to me quickly, gave me an initial bid, and returned the bikes when they said they would. The final cost was actually less than the initial estimate. Well done
Great experience buying my son's first bike and buying various shoes and accessories for my bike. Alver is always fun to work with and the service dept (Kyle and Barry) have been very good, too.
Easy from start to finish, wasn’t pressured into an upsell on service but felt like I got great info and a good price i what I needed to get done. Thanks
Trustworthy & knowledgable staff to help you find the right bike for you!
Have always loved the Bike Mart but Brian on this visit went above and beyond helping me with new cleats and on the last visit Hart did a great job welcoming us to the store. Glad to have a BM around the corner!
Location, product selection, and staff.
Excellent customer service, fast repairs!!
Good specialty store
Ben was very helpful in assisting me with a unique situation for a tricycle for a special-needs teen. I appreciate the help and focus.
I had my son's bike repaired at the service center. The staff member that looked at the bike was very knowledgeable and diagnosed the issue quickly. He was very friendly and professional. I can't recall his name but he had longer dark hair, moustache and glasses. Great service and repaired bike in short amount of time.
Very informative and helpful staff. I felt like they were interested in finding the right bike for me and they really took the time to show me many different options so that I could make an informed choice.
Have never had a problem with service!! Friendly people and you are well taken care of! Barry is top notch!
Great customer service that is unparalleled. Thank y’all
All good!
Thanks
Expert advice and great products.
Excellent service by very knowledgeable people
Really knowledgeable staff. Great service. We are a Trek family and your selection of product is great.
Friendly staff and quick service!
Tom was so helpful throughout the process of getting me my new bike. I am so happy with it. Thank you!!
Very friendly, welcoming staff. They genuinely want to help and are also very knowledgeable.
Friendly and helpful staff that don’t pressure you into buying the most expensive version of the product you’re looking for. They recommend the one that is right for you and your skill level.
Everything
How friendly and helpful everyone was
The person at the counter at the time I got my bike serviced was awesome! Quick and friendly service indeed! Will def be returning for future bike service! We love bike mart!
David and Alver were excellent. Will definitely return!
Barry, thr service manager, properly diagnosed and fixed my knocking noise during my first visit. Very friendly and professional!
They care about the customer and want them to be happy with their purchase
Great service