Customer Testimonials
Quick and easy! Tech was super helpful!!
What an amazing experience I had during my past two visits to the Prosper (Hollyhock) store for service.
Your employee was simply awesome - warm, welcoming, knowledgeable, quick to provide service.
What an amazing experience.
Very good service on bike repair and the tech was very friendly, helpful and engaging.
Service was above and beyond
Quality Products, Stellar Customer Service
Fast service & good communication
David was amazing from start to finish. His knowledge and experience was invaluable. We will be customers for life.
Victoria was an excellent saleswoman! I was on my way to work and she was very timely and efficient. I would recommend her for sure!
Great selection. Knowledgeable staff. Very helpful
Hollyhock shop…always the best people and gear.
Greater customer service and quick turnaround time
The staff was knowledgeable and patient. They answered every single question we had during multiple visits while making a decision.
Staff was very helpful, store well stocked and clean. Pricing seemed reasonable.
Victoria is awesome!! The Ladies ride on Mondays is so much fun.
Staff was well informed of the parts and services. Knew exactly what I needed and had my bike fixed immediately following. Haven't had an issue since. Great customer service
Bikemart Prosper is top notch, knowledgeable, friendly, don’t rush you and have or can get anything you need. I really enjoy chatting with the guys in the service department, I always learn something!
Knowledgeable and Friendly!!
The service guys were so helpful! I would give them 20 stars! My autistic 7 year old son needed stabilizers on his bike; and I tried to put them on properly, but couldn’t. I took them here; and they were so helpful and quickly fixed the stabilizers on the bike for me within 2 hours! My little boy was so happy to have his new bike to ride with the weather still warm. I highly recommend this location!!!
Kindness. Direct. Serious. Fun. Straightforward.
My bike is beautiful again.
I've had both tires replaced and the brakes adjusted. The service team did a wonderful job. They're all friendly, competent and interested in ensuring the bike is in the best shape to ride.
Friendly and timely service
Great customer service. Very knowledgeable staff.
I visited to buy a few small parts for my bike and to add air to both of its flat tires. The team in Prosper were super helpful and gracious. A+ service and highly recommended!
Great service!!
Friendly staff. knows the stuff and able to help me quickly.
Great selection and customer service!
The staff was friendly and professional. I was helped quickly and they serviced my bike exactly within the timeframe they gave me. I am happy with the results.
Quality
I went in just to look at bikes. Began talking to the sales woman whose name I forgot and we connected over both being into triathlon. She found me a bike in the price range I was looking for, in stock, because I am taller and gave me other options that could be ordered if I didn’t like the bike I was shown. I also bought shoes and she put the cleats on them for me. She also mentioned the groups rides offered from the store throughout the week. I will definitely come back to the store and plan to make all my services and bike purchases through the store.
Outstanding assistance and selection. Will definitely consider purchasing another used bike in the future.