Customer Testimonials
Everytime I go into this Bike Mart location I am greeted by David. David has help me with road cycling and mountain bikes. His knowledge and teaching is very trusting. I highly recommend this Bike Mart location. I also ran into Alison Tetrick last time is was there. Very fun experience. She was amazing.
Great customer service
Great service
When I bought a new pair of cycling shoes, Gary offered to put my old cleats on my new shoes as I said I did not want to buy new ones. He installed them and then I decided since I live so far from the store, I would go ahead and buy the new cleats. He offered to install them and I told him I would do it some time in the future. The next day I chose to install them and they were the wrong cleat for my pedal set. I made the 100 mile round trip to the store to get the right cleat. The lady that helped me was very helpful and friendly. She not only found the right cleat but she installed them for me. Afterwards she asked me to ride my bike around the back of the store to be sure they were positioned properly. It needed to be adjusted and she gladly made the adjustment and now they are perfect.
Great people great bikes has everything you need
Personalized attention and super tech service.
Well done!!
Helpful staff resolved all issues
The store is conveniently located and the entire staff I have encountered is friendly, knowledgeable, and helpful.
Victoria rocks!
Good people doing good things, starting with a greeting, a smile and knowledgable your personal.
Thanks
Sincerely
First name removed M Diaz
Very helpful and Super nice!
We were taken care of so well while getting one bike tuned up and purchasing a new bike! A great knowledgeable team that took their time with us and helped us make the best decision for us. I have no doubt that we will be back in the future
Friendly staff
Very nice and friend advise and service
David Woolcock was very friendly and helpful as he listened to my plight. I was looking to fix up my trusty 15 year old Frankenbike. He helped me see that it would be more cost effective to get a new bike (which I had been wanting to do anyway… twist my arm right?) he helped direct me to the new selection of mountain bikes that really tickled my fancy and boy am I glad that I did!!! I went with the giant Fathom 29 2 in large frame size . Terracotta color and it is gorgeous. That hardtail sails like a beast on the streets. I haven’t been able to take it on the trails yet, as I just picked it up and still breaking it in - but I can’t wait to get out there I couldn’t sleep I was so excited!
Great service
Very professional, upbeat, knowledgeable, and friendly partners made for 2 visits to be valuable and enjoyable.
Good communications and service
work done well.
Service team very knowledgeable and fast to us ba k on our bikes
The people!
Great customer service and the available inventory options available.
Friendly, very fast turn around and they pre inspected my bike to give me a coat before they tuned it up.
Very friendly and accommodating.
The Service is outstanding. The guys very personal and poilite. I came in store and guys and took care me in 30 minutes. I also left store with more bike knowledge and more information about a hitch for my SUV.
I’ve purchased three Kink BMX bikes from Bike Mart in North, TX. Victoria was very helpful when l made this purchase. I would recommend Bike Mart to any friends looking to purchase a bike, need service work, or accessories.
Thanks again,
Last name removed - D/FW, TX
They were so very helpful, especially the manager
Very attentive employees especially David
Friendly people & fast service!
The orientation on how to identify the better option
Great attention to customer service.