Customer Testimonials
Beautiful high-end store. Immaculate!! 🙌🏻
The Bike Mart staff are knowledgeable and very helpful.
Excellent customer service.
Took my bike to get a flat fixed- for some reason it went flat again- took my bike back and they replaced the tube again and rechecked it- didn’t charge for the second repair - fast service and was grateful for working with me
They are very helpfull and took care of my flat tire right away.
Your store people are very friendly and are the best
Great service, very helpful team and very welcoming
Andy (service) was great taking time to diagnose the issue on the spot and recommend a plan of action, while Brian (sales) was helpful talking to me about gravel bikes.
Excellent bike mechanics. Quick turnaround. They had the parts I needed in stock.
Love my bike I bought a year ago and I just had my free tune up with complete ease. Thank you.
They got it done when they said they would
Avyer and Dave were so great to work with! Outstanding customer service!
Great service! Staff was friendly. Been here two times the past few weeks and took a while both times to be able to talk to someone.
Friendly, knowledgeable staff.
Great Staff and products.
Everything
Sales person was very patient and helpful.
Very professional
I had an issue about when my bike would be ready after being serviced. Colton from the service department called me and resolved everything to my satisfaction. Everything is good now. Thanks Colton.
The quality and helpfulness of the staff is second to none. Every time I go in someone takes the time to teach me something. It really makes being involved in the mountain biking sport much more enjoyable.
The customer service of excellent.
Excellent service and selection.
Great Store!!!
Competitive prices and great staff
Quick service
Our tech Alver was super efficient and friendly and got our flat repaired in no time.
Flying out in the morning - could not get my MTB pedals off. Went by and they helped me on the spot before closing. I've purchased all my bikes there and get them serviced there. Frisco locations.
I can't say enough good things about Bike Mart. I've been a long-time customer since the early 90's.
Quality products, friendly knowledgeable staff
Brake bleed and sealant refresh were completed quickly! Brakes feel great and I can ride with confidence again!
The service both Victoria and Brian provided was exceptional. We arrived not knowing much about electric assisted bikes and walked out feeling confident and with three bikes. There was no hard sales tactics we simply found what we wanted and a business we wanted to support. We had never been in the store before and we feel very lucky to have it so close to our house.