Customer Testimonials
Incredible service.
Very professional and timely
Genuine price and service
Very courteous and knowledgeable technician
I generally go for repairs and maintenance.
The service is first rate.
The guy fixing the tire was awesome
Customer service
Friendly and competent staff
Large inventory of bikes and accessories
Roomy store
People are friendly and the guys that do the bike repair work are excellent. One request—when you change the position of the seat on a bike, please put it back to the position it was originally. Not everyone is tall. Some riders need the seat lowered to the lowest position possible so they can reach the pedals. This is a safey issue. The seat position has to be tight.
Friendly 1 day service!! And, it was done right!
Very good& good service !!
Very friendly and fast service when needing a repair done on our bike.
The customer service in Frisco was top notch! I will be a repeat customer.
Salesperson was awesome-I think his name was Cameron. We know nothing about biking-super patient and knowledgeable. We tried out a couple ebikes and are definitely considering purchasing. Based on our experience will definitely be back!
Very friendly, and very knowledeable.
Always wait on me and great service dept
Super convenient and easy to work with. I appreciate the customer service attitude!
Able to order specialized P4 for me. Customer service was amazing and helped pick a good dropper post to finish the build. Great sales, assembly, and technical walk through of the bike. 100% what I was expecting in the bike. This is a great mix of BMX and Mountain Bike and the team delivered.
Great selection of bikes and accessories. Store is very clean and well stocked.
Great customer service
Andy was great! He took the time to provide excellent service.
Fast friendly service and very good prices.
Just came in to get a flat fixed, all went well
I just ordered some new tires for my 2018 Specialized Sirrus Sport bicycle from Victoria.
Stephen installed them yesterday. Everyone is really nice to talk and deal with.
Service department guys are top notch. Sales floor team has always been excellent.
Courtesy. Victoria’s service was courteous she took time to respond to my shopping needs.
Friendly and great service, I won't go anywhere else.
Friendly service staff
Always helpful, carries good brands and is knowledgeable with answers to all my questions. Alver and Brian are the best!
BikeMart does a great job providing the right parts for the right bike.