Bike Mart - Prosper
16702 Hollyhock Rd
Frisco
TX 75034
United States

Customer Testimonials

Report a concern   November 12, 2024 — Rated 10 out of 10 by M.A. Bike Mart - Prosper
What do you like about our products and services?

They looked at my brand new bike which I bought it from online and did break adjustment on its disks , the person at the service desk went above and beyond explaining right way of use of the gears , and adjusted my seat per my hight all free of charge , I wanted to buy a jack stand for it online but I changed my mind and bought it from the store , nice place, nice crews .

Report a concern   November 12, 2024 — Rated 10 out of 10 by J.M. Bike Mart - Prosper
What do you like about our products and services?

Customer service is superior, as is the knowledge and professionalism of service staff.

Report a concern   November 12, 2024 — Rated 10 out of 10 by V.S. Bike Mart - Prosper
What do you like about our products and services?

The people that work here are great. They are always friendly and always helpful and knowledgeable. They also have a good selection of clothing, which is big around here with the weather changing every 5 minutes.

Report a concern   November 11, 2024 — Rated 10 out of 10 by M.M. Bike Mart - Prosper
What do you like about our products and services?

Cameron was very knowledgeable and helpful. He showed us several options and explained each one. This bike was a big jump from our granddaughter's current bike. It's just perfect, and she loves riding it. The added flashing red light makes me more at ease when she's riding.

Report a concern   November 11, 2024 — Rated 10 out of 10 by M.M. Bike Mart - Prosper
What do you like about our products and services?

Fast and friendly service with very reasonable costs

Report a concern   November 9, 2024 — Rated 10 out of 10 by A.D. Bike Mart - Prosper
What do you like about our products and services?

Quality products and selection, and exceptional customer services getting acquainted with all the options. Thanks Erin P!

Report a concern   November 7, 2024 — Rated 10 out of 10 by T.K. Bike Mart - Prosper
What do you like about our products and services?

The gentleman was very friendly and helpful.

Report a concern   November 6, 2024 — Rated 10 out of 10 by A.G. Bike Mart - Prosper
What do you like about our products and services?

I brought in my bike for a tune up because gears were not engaging properly. I picked up my bike the next day and it is shifting very smoothly. GREAT Job by the maintenance crew.
When I bought the bike initially the sales person , I forgot her name was very patient.
Overall outstanding.

Report a concern   November 5, 2024 — Rated 10 out of 10 by T.K. Bike Mart - Prosper
What do you like about our products and services?

Quality service department

Report a concern   November 4, 2024 — Rated 10 out of 10 by S.S. Bike Mart - Prosper
What do you like about our products and services?

Friendly quick and knowledgeable service

Report a concern   November 4, 2024 — Rated 10 out of 10 by J.G. Bike Mart - Prosper
What do you like about our products and services?

Staff at Hollyhock is the best, both floor and service.

Report a concern   November 4, 2024 — Rated 10 out of 10 by S.W. Bike Mart - Prosper
What do you like about our products and services?

Friendly, communicative staff. Very appreciative.

Report a concern   November 2, 2024 — Rated 10 out of 10 by E.R. Bike Mart - Prosper
What do you like about our products and services?

Great prices, friendly faces very knowledgeable and you can tell they care. Brian helped me most recently and I really appreciate his sincerity.

Report a concern   November 2, 2024 — Rated 10 out of 10 by T.G. Bike Mart - Prosper
What do you like about our products and services?

The best and most knowledgeable bike technicians in the Dallas Metroplex. The best and newest bike accessories available in any store. I got a great price on the Saris H3 Bike Trainer, and they have the best support team to complete the installation! I needed a new Seatpost on an old bike, and they installed it quickly. Unequalled customer service.

Report a concern   November 1, 2024 — Rated 10 out of 10 by R.K. Bike Mart - Prosper
What do you like about our products and services?

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Report a concern   October 31, 2024 — Rated 9 out of 10 by A.J. Bike Mart - Prosper
What do you like about our products and services?

Reasonable price for the bike repair. Wished it took some less time. Shop has good options and quality bikes.

Report a concern   October 31, 2024 — Rated 10 out of 10 by M.A. Bike Mart - Prosper
What do you like about our products and services?

Great customer service and didn’t try to up sell me.ill be back.

Report a concern   October 31, 2024 — Rated 10 out of 10 by T.S. Bike Mart - Prosper
What do you like about our products and services?

Great quick service!

Report a concern   October 30, 2024 — Rated 10 out of 10 by R.V. Bike Mart - Prosper
What do you like about our products and services?

The service and attention and friendlyness

Report a concern   October 29, 2024 — Rated 10 out of 10 by R.S. Bike Mart - Prosper
What do you like about our products and services?

Friendly and efficient staff. Didn't push services that I didn't need.

Report a concern   October 29, 2024 — Rated 10 out of 10 by A.T. Bike Mart - Prosper
What do you like about our products and services?

Great customer service! Everyone was extremely knowledgeable and helpful

Report a concern   October 29, 2024 — Rated 10 out of 10 by G.P. Bike Mart - Prosper
What do you like about our products and services?

Friendly, convenient, fast.

Report a concern   October 28, 2024 — Rated 10 out of 10 by J.M. Bike Mart - Prosper
What do you like about our products and services?

Excellent professional, friendly, knowledgeable staff that provided excellent service and made my business here enjoyable!

Report a concern   October 28, 2024 — Rated 10 out of 10 by J.W. Bike Mart - Prosper
What do you like about our products and services?

The service and quick pedal install by Colton was fantastic. He was super nice and very informative. Ended up buying a mountain bike helmet as well. Super friendly staff.

Report a concern   October 26, 2024 — Rated 10 out of 10 by D.S. Bike Mart - Prosper
What do you like about our products and services?

Support staff was awesome when I brought my bike in and excellent support & feedback!

Report a concern   October 25, 2024 — Rated 10 out of 10 by C.B. Bike Mart - Prosper
What do you like about our products and services?

Service, work is done quite well.

Report a concern   October 24, 2024 — Rated 10 out of 10 by R.J.T. Bike Mart - Prosper
What do you like about our products and services?

Floor is clean and able to easily find what you’re looking for.

Staff has been friendly and willing to help.

Report a concern   October 23, 2024 — Rated 10 out of 10 by J.G. Bike Mart - Prosper
What do you like about our products and services?

The representative at the counter in the service department, was very attentive, quick to answer and provide the cost of repairs. A text and email arrived early the next day that the repair was complete. The service person detected my frustration with the small non standard Schrader valve on the damaged tube and installed the larger valve.
This adjustment was very much appreciated!
Thanks
First name removed

Report a concern   October 23, 2024 — Rated 10 out of 10 by G.S. Bike Mart - Prosper
What do you like about our products and services?

Very Good

Report a concern   October 23, 2024 — Rated 10 out of 10 by K.D. Bike Mart - Prosper
What do you like about our products and services?

Very friendly and helpful. Repairs completed in a timely manner.


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