Customer Testimonials
Extremely knowledgeable and friendly!
I had multiple people asking if I needed help.
Sales person was very helpful to help me decide what I needed to purchase.
I like walking into a store and seeing familiar people and they call you by name. When I bought my first bike, Blaise took his time and asked me what I wanted to do riding wise and got me the perfect bike…I paid way more than I planned but it was worth it and have since purchased two additional bike from him! His original store is gone and Colton has the same customer focused service that Blaise, who I now consider a friend, made me used to at Bike Mart.
They looked at my brand new bike which I bought it from online and did break adjustment on its disks , the person at the service desk went above and beyond explaining right way of use of the gears , and adjusted my seat per my hight all free of charge , I wanted to buy a jack stand for it online but I changed my mind and bought it from the store , nice place, nice crews .
Customer service is superior, as is the knowledge and professionalism of service staff.
The people that work here are great. They are always friendly and always helpful and knowledgeable. They also have a good selection of clothing, which is big around here with the weather changing every 5 minutes.
Cameron was very knowledgeable and helpful. He showed us several options and explained each one. This bike was a big jump from our granddaughter's current bike. It's just perfect, and she loves riding it. The added flashing red light makes me more at ease when she's riding.
Fast and friendly service with very reasonable costs
Quality products and selection, and exceptional customer services getting acquainted with all the options. Thanks Erin P!
The gentleman was very friendly and helpful.
I brought in my bike for a tune up because gears were not engaging properly. I picked up my bike the next day and it is shifting very smoothly. GREAT Job by the maintenance crew.
When I bought the bike initially the sales person , I forgot her name was very patient.
Overall outstanding.
Quality service department
Friendly quick and knowledgeable service
Staff at Hollyhock is the best, both floor and service.
Friendly, communicative staff. Very appreciative.
Great prices, friendly faces very knowledgeable and you can tell they care. Brian helped me most recently and I really appreciate his sincerity.
The best and most knowledgeable bike technicians in the Dallas Metroplex. The best and newest bike accessories available in any store. I got a great price on the Saris H3 Bike Trainer, and they have the best support team to complete the installation! I needed a new Seatpost on an old bike, and they installed it quickly. Unequalled customer service.
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Reasonable price for the bike repair. Wished it took some less time. Shop has good options and quality bikes.
Great customer service and didn’t try to up sell me.ill be back.
Great quick service!
The service and attention and friendlyness
Friendly and efficient staff. Didn't push services that I didn't need.
Great customer service! Everyone was extremely knowledgeable and helpful
Friendly, convenient, fast.
Excellent professional, friendly, knowledgeable staff that provided excellent service and made my business here enjoyable!
The service and quick pedal install by Colton was fantastic. He was super nice and very informative. Ended up buying a mountain bike helmet as well. Super friendly staff.
Support staff was awesome when I brought my bike in and excellent support & feedback!
Had what I needed n tech was super helpful