Member Testimonials
Friendly staff. I use the swimming pool and it is usually in good condition, Try to keep it a warm temp
Mostly...the people and the classes at noon are great. Thanks for all you do!
Location is convenient for me.
Staff and members are friendly, helpful.
My 7 year old special needs son was very hesitant to get into the water for swimming lessons and Instructor MiMi Satter was amazing and patient with him. She found a way to convince him and to make it fun!
She’s an angel! ❤️ Love her!
The staff is excellent. Always a smile and hello.
Enjoy the whole y community
The Syracuse downtown YMCA has really been a great place to exercise. People are very friendly and helpful. It is a clean and pleasant environment
I love the staff and the camaraderie between members. The SYAC membership is fantastic.
The separate room for women and the access to the swimming pool.
The staff is very friendly, the hours are good, the pool is usually not crowded, and I can walk from work!
You have a pool!
Staff is awesome, totally friendly, so helpful! I love the downtown Y!
There is an availability and opportunity that you cannot find anywhere else. The personnel are very helpful and accommodating.
The instructor did a fine job teaching the students.
Clean pool. Great staff. Very responsive. Friendly. Have made friends.
Love, love, love this Y and recommend it to everyone I meet. Has the best people, unique setting and offers so many things to the community :)
Everything, the location
location mostly and it is not as crowded as the others Ys
Not too crowded. Towel service.
The Downtown Writer’s Center is a gem!!! It’s a wonderful organization with great people working to provide a foundation for all things literary in CNY!
I love this place. Good people at the desk
Great morning basketball runs.
The facility is old but functional. I have been a member downtown for over 25 years and the key to me is the people. I’ve made life long friends with members I’ve met over the years and hope it continues for years to come.
Everyone friendly especially the staff and front desk representatives.
The Downtown YMCA has great staff!
The people
The employees are kind, helpful, knowledgeable, and caring. I primarily use the pool, which is maintained with excellence. The lifeguards are competent and kind. Additionally, the pool schedule is expansive, and as a frequent swimmer without a fixed routine, I am able to go to the pool on varying days and times. I also love the sauna in the women's locker room. I'm very grateful for the Y!
Convenient location, great pool and a nice selection of group classes.
like to work out and the staff are very nice to me.
time to invest in your health by swimming

The ymca is here to help families and help our community grow. Every sense I retired after serving 43 years and half and 19 days I been volunteering sense which is 4 years total 47 + years and I love it without the ymca I would be lost. I love the new staff that is coming into the ymca . And I already welcome Heidi and Vanessa and case manager Hunter and look forward to helping all them out as now a volunteer. Our CEO Bertram is outstanding I love talking to him in person and on Facebook 👍👍🙏.