Member Testimonials
The members
I love the pool!
THE pool is always clean and not too warm
The other folks in SYAC - friends over the years
Staff is very friendly and helpful.
Facility is comfortable and clean
Availability and convenience
Swim classes are convenient and varied. I have made some very good friends at the Y - a very unexpected benefit.
I worked there for 43 and half years and 19 days and been volunteering sense I retired in 2019 and have a proclamation from mayor Ben Walsh of Syracuse naming a day after me December 19th.
My daughter loves it. She feels comfortable and is engaged.
Staff
The front desk staff is amazing! So friendly and so lovely
Location is convenient for me.
It has a variety of machines for both aerobic and strength training.
Pool
Love the gym, but parking is a problem
Love the pool-so clean and fresh. Great locker rooms and staff very friendly. Love how close it is to my home. It is truly a hidden gem!
It has many disciplines to practice sports and exercises. Many programs and the staff is respect you can use any of the locations
I like that it is close by to me
like working out and the staff are very nice to me.
The pool experience is great.
Amazingly clean lockers, amazing friendly staff.
Our daughter loves the Y leaders at her school. They have gotten to know her well and always make sure she has the drawing stuff she likes. The whole program communicates well with parents, gives us flexibility with our morning routine, and provides activities in a safe and familiar setting. One of the reasons we even looked into Syracuse Latin was because we needed morning childcare and we couldn't be more pleased with them.
They are available and ready to receive the kids every day and they keep them engaged the whole time.
Activities and readings that bring awareness of black history, women, racism, etc. Lots of arts and crafts activities, time outside, and homework time. I really appreciate the flexibility that we have to pick up at any time (rather than a fixed window to pick up the kids)
My kids love the program and the adults that work there. It is like a second family. The patience, understanding and kindness the staff demonstrates is outstanding. They get to know each child and form a lasting connection. Their communication with families is outstanding. Casey, Eden and Mark are wonderful. We have happily recommended it to another family that has already registered for next year.
The Steam room in SYAC
Meet interesting people
Gets a nice cross-section of people working out.
Revives good memories -- had gone there as a child in the 1950's.
Friendly staff and instructors. Very down to earth and relaxed atmosphere for working out. Many workout options for everyone (classes live and virtual, weights, swimming, basketball, etc). Really enjoy member diversity too
Great group of members and staff where lifelong friends are made.
When the pool in my local Y branch is closed, I usually go to the Downtown Y. I find the reception staff friendly and helpful, the locker room clean and convenient, and the pool clean, well-lit, well-staffed, a good experience.
Wonderful pool!
camaraderie.