Customer Testimonials

Amazing service!!!!

Good service. Did everything I asked to do. Was very pleased with service. The person that helped was super kind and compassionate. As I was gifting a bike to a homeless person, who's bike was just stolen. But wanted to make sure it was safe. Thanks so much.

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Very helpful analysis of service needs, estimate ahead of time (accurate one). Work was done sooner than I expected and I was notified by both text and email.

Convenient location. Friendly staff. Expert service. What's not to like?

Price and quality was good.

Very informative staff without being pushy

We like the line of Gazelle bikes

Good selection of e-bikes, knowledgeable and friendly sales staff, and good prices.

we r so happy with our purchase

Good location. Good fixing our bike tires.

The best.

Great product but even Better Service! Thank you Tucker!
Pat and Name removed

Product selection was numerous. Overall service was excellent. I would highly recommend Western Cycle to purchase a new bike and/or have your existing bike tuned up.

I was mistaken on the model of E bike so I had to cancel my order. Everyone was pleasant. Would recommend your company

Everyone was very helpful and got things done in a timely manner

Everyone was so nice and knowledgable.

Jordan was a great resource helping me through the "sizing" needs as I'm 6'6". Knowledgeable, friendly, and very pleasant to work with !!

Quick and easy

Staff was knowledgeable and helpful. Was able to test ride a bike which sealed the deal. Setup the bike assembled and ready for us 2 days earlier than promised. Did not give you a 10 because the handlebars were not tightened, and unexpectedly dropped during the 1st ride, which could have lead to an accident. I was able to tighten then and all is good. Will have to check all the other bolts for tightness.

Jamie is a wonderful listener and customized the process to my needs and explained all responses in lay language…..thanks again, Jamie!!!!!

Like everything about this shop and the folks running around like crazy people helping everyone

Such a wonderful place to shop for a bike and accessories. Great customer service!!

Great selection and personal service. No pressure. Answered my questions well.

Great customer service!

Quick service, good prices.

Purchased TREK Marlin 5 yesterday and rode it last night on road and trails. Very happy with its performance, comfort and quality. Western Cycle staff were very helpful in finding the right bike at the right price for my budget with no hard sell. Plus tax free Seabrook location can't be beat.

Very friendly. Not overly salesy. Good selection at a decent price.

The reception I got was very courteous and professional. I stated what I was looking for and he direct me right to it. I test road it and liked it and decided to buy it. He said he would prepare it for me and it would be ready to pick up, which it was. I’m very satisfied with the service and the product. Thanks

Good products reasonably priced. Great staff

My wife and I came to Western Cycle because they are a Velotric dealer. Jamie and Tucker gave is amazing service as we tried the Velotric bikes and compared them to Aventon and Trek. They took the time to work with us and get us fitted to exactly the right bikes for us with the right accessories.

We absolutely love our Velotric Thunders and appreciate the quality service we've gotten from the Western Cycle team.