Contact Testimonials
Elizabeth was great! Available whenever I asked. Excellent local knowledge. She was able to schedule visits with facilities very quickly and helped me think through options making this tough decision much easier for me
Appreciate their expertise and caring attitudes! I felt alone and helpless and could not have navigated a path to give my husband the care and safety he deserves. I'm pleased with the results and couldn't have done it without the Care Patrol. They were excellent!
Beth Miller was fantastic!!!
The representative was knowledgeable and incredibly supportive in this process
We like this whole moving process. If we ever need to move again we certainly will call CarePatrol!Thank you Don & First name removed L.
Jill Esser was not only professional, but extremely compassionate. Jill worked hard as an advocate for our family. Words cannot express my gratitude.
I am so impressed with CarePatrol. Tyler is very caring, compassionate and easy to work with. His suggestions for possible locations for my family member were spot on. Many Thanks to all at CarePatrol and especially Tyler.
Very helpful goes above and beyond.
The fact that Clay was willing to listen and then show us locations that met our needs. He was patient and understanding
Melanie is thoughtful, patient and works very hard to find just the right placement for your loved one. She’s helped our family three times now. Everyone should know about this service!
Tiffani was very helpful in identifying memory care facilities that would fit our family's needs. She was empathetic and seemed to generally care about finding the best place for my father. My mother and sister said she was very kind and helpful on the facility tours and she worked diligently to expedite getting my dad out of the hospital as they were unable to care for him properly. She coordinated with all of the stakeholders, had clear lines of communication, and dad was moved to the new facility within 3 days of us telling her which place we chose. A+ service. Thanks so much for making a difficult time extremely easy.
i really felt heard when it came to the requests I shared. The process was swift but impactful. The flexibility and patience in making sure ALL of my questions and concerns were addressed. The coordination of care and location selection was phenomenal. The location selected is amazing. I feel so comfortable with my loved one staying in the home and I can see the care she is receiving has really made a difference in her experience. I would highly recommend the CARE Patrol to everyone. Rhonda Miles' customer service is unmatched. I did not feel like we were clients, I felt like we were family.
Very friendly and helpful. Willing to accommodate. Thanks
My representative from Care Patrol, Lisa, was very helpful, businesslike, friendly and attentive. It made my tour process much easier and I learned more because of her. I would highly recommend using this service.
Jeff J
Stephanie was an absolute Godsend. She helped us through every step of finding and placing my father in a beautiful and caring assisted living facility. My father was not easy to place due to a number of factors. At every step, Stephanie was calm and confident. She partnered with both the skilled nursing facility and the assisted living facility to find solutions. We would not have been able to get my father placed in the short time we had without her. I cannot recommend Stephanie enough!!
Aimee was very knowledgeable and responded to our questions and concerns quickly.
Caressa was very helpful. She helped me find a safe place for my mom extremely quickly.
Care Patrol helped me identify the right place for my father-in-law. It’s hard to know which facilities are well regarded, safe and clean, but Care patrol made that easy for me and found a facility that is closer to my home so it’s easier to visit more often.
Pleasant, helpful, ease of sign up
I had no idea what I was doing and Bobbie Jo made it comfortable and easy for us. She was very patient and I think we found the best place for my Dad - thank you!
Everyone goes the extra mile and are fiercely protective of their clients. They find a way to make things happen even in the most extreme circumstances. They become part of the family and continue to check on clients even after placement. I will always be grateful for everything they have done for me and my family.
They listened and were patient. They offered excellent suggestions and advise. They ultimately helped us find a great fit for our Dad and I'm so grateful.
The representative (Aimee) was excellent. Her communication was always timely, relevant to our particular circumstances, and clear.
Aimee helped us navigate through the challenges of a process that we were completely unfamiliar with. She helped us narrow our thoughts and objectives for our mom’s immediate and long term needs.
Most importantly, she made the experience manageable, thanks to her calm and caring demeanor, and her experience in serving families.
Kaelyn was exceptional. She was thorough, informative and timely in all communications. She offered wonderful guidance and considerations for us as we approached the process. She made a situation we dreaded much easier to navigate than we could've imagined.
Ryan from CarePatrol was our lifeline in a very difficult time for our family, as my mom was experiencing health issues and we needed to start exploring assisted living options for her. We just didn't even know where to start. Ryan guided us through every step of the process, including listening carefully to what my mom's needs were, setting up the facility tours for us, and even accompanying us on all of the tours to help us know what questions to ask because we were so overwhelmed. We would have been lost without his guidance, and he was so responsive to our questions and needs. We are so grateful to Ryan and CarePatrol for helping our family navigate such a challenging time!
Excellent service and expert service
Without the help of CarePatrol, I don't know how we could have found an Assisted Living facility, toured them, reviewed all the details, made a decision furnished her room and moved my Mom tt her new location all in one week!! Audrey was super helpful, responsive and caring.
Madilyn was outstanding in quickly finding a wonderful assisted living facility for a loved one on very short notice.
I appreciated working with professionals who make it their business to know what’s currently happening in various care facilities. Our representative took into account our resources and needs to make a good recommendation. *if this is shared, please keep it anonymous. If anyone wants a personal recommendation, I’ll talk to them, but I don’t want my name in social media.
Jill, our advisor, is without a doubt the reason that we found a great place for our dad when we suddenly found ourselves in need of assisted living. She took a stressful, complicated, overwhelming process and was able to help us make sense of it all by helping us understand what was important, what questions to ask, and making sure we didn't waste our time on facilities that wouldn't be a good fit or didn't have availability. She focused on understanding our dad's needs, and she brought a tremendous amount of knowledge of not just facilities, but the broader assisted living ecosystem, including hospitals and rehabs, to help us navigate this stressful time. We are truly grateful for Jill!!!