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Customer Testimonials
Quality products and honest service. Happy to see Brian Sidener at the Ft. Worth location. Critical feedback regarding service visit to Frisco - rear brake pad replacement cost me $45. Seems excessive.
Great costumer service
Just had my 1st experience with Bike Mart - Aubrey and Kelly serviced my bike for shifting problems. In fact, the reason I chose Bike Mart is because Aubrey started working there and I have complete confidence in him - then I see 2 other top shelf friends in Sully and Kelly who have provided excellent customer service so you guys are my shop now.
Quick and effective service every time I come in with a trail side issue
Great thanks
Your Specialized e-bike, Creo XL Expert, is the best on the market. I just ordered a new one with the help of some fantastic associates.
Great Customer Service.
Great service
Staff was very knowledgeable and thorough. Service was fast as well. Thanks!
I liked getting an assessment for my repairs before even leaving the shop. Work was completed in only 2-days and very happy with the workmanship!
Bike, parts and accessories
Great location at the Trailhead, Friendly staff, well stocked store that can pull inventory from other local stores when needed.
Good selection; knowledgeable salesperson.
Great customer service !
Still has a broad selection even during the supply chain issues every one is facing.
price was very good
The staff here has been very helpful and friendly during my visits to this location. I am a new customer and will continue to do business with Bike Mart because of this.
Aubrey is a great hire; he is very helpful, knowledgeable, skilled and friendly. Thank you
Just bought the bike. Love it so far and looking forward to doing business with you!
Sully is the best
Great customer service
Prompt and easy
Fast and Friendly like always. Thank you.
great explanations of how the electric bike works.
Great service and selection of quality products
James and Aubrey were very knowledgeable and took time to explain the difference in the level of bikes were purchasing.
Good employees and good selection
Sully is a very friendly, knowledgeable, and helpful sales associate. Sully provided great customer service and made sure I was completely satisfied with my purchases. I highly recommend Bike Mart at the Trailhead and make sure to ask for Sully.
Good brands. Knowledgeable and friendly people.
Had what we wanted and a very nice salesman
Sully was awesome! He was very professional, friendly and was able to help me get everything I needed for my dad for Christmas. Would highly recommend! Thank you!