Customer Testimonials

Product selection was good and staff was super helpful and friendly.

I visited the store on Saturday to look for a headlight. (Like a lot of Texans, I've been doing my riding before dawn, before it gets too hot). Austin D. explained the features of the various models and helped me choose the one that's right for me. I then asked if I could bring my bike in from outside to have the tire pressure checked. "Sure!" he said.

I only recently started riding, so I bought a starter bike online last year. My Retrospec Titan 21-speed hybrid was probably half the price of the cheapest model offered at Bike Mart Fort Worth, but there was no judgment by Austin or anyone else on the staff. They cheerfully aired up my tires and sent me on my way.

Now that I've ridden for a year and thoroughly enjoy it, my plan is to upgrade in a few months. I'll definitely start my search for a new model at Bike Mart Fort Worth.

First name removed R.

Excellent service

Good selection and knowledgeable staff.

The employees I dealt with were very pleasant and extremely knowledgeable

The best bike shop in Fort Worth!

It’s was professional.

You have a very informative and friendly staff

Fast friendly

Amazing Service! Patient!

Friendly and helpful staff

Friendly, knowledgeable, timely

Prompt competent

Customer friendly

Quick and friendly

Good product selection and helpful staff

Service with a smile and great products!!

Extremely quick service. Had 2 flat tires on my ebike due to a pinched flat. Brought it in on a Friday. Inner tubes were replaced and ready for pick up on Saturday. A+ all the way.

Great staff! First time in many years the entire sales and service people are warmly encouraging, responsive, thoughtful. Well done! Keep them all!

Great service and easy process!

They have excellent service and their staff are very friendly.

They guys there were awesome. It’s been a long time since I’ve had a LBS that felt like home. Anybody that wants real no BS upselling bike mechanics, this is your place. Plus it’s right off the trail what more do you need?

Knowledgeable staff, great selection. One stop shop for all my bike needs in the perfect location.

Good selection. Good prices. Excellent service.

Service was absolutely incredible!

this is a fantastic bike shop!! All then sales guys and tech's were super helpful in getting me in and fitting me for the right bike. I chose the giant fathom and its awesome!!

I like the folks that are friendly, helpful, and approachable. Even if I don't buy that same day, taking a soft approach, which may not be natural for the typical bike shop worker, is the best way to go.

Employees are extremely knowledgeable and fun to work with. Very thorough on answering all of my questions.

Very good.

There a lot to say about bike mart .

1. Customer service was great
2. They let you ride before you buy awesome
3. For me the price was great it all. Work
again awesome.
I well tell family and friends about bike
mart for me it was great place.

Thanks for everything